American Consumer Opinion Reviews and Features

American Consumer Opinion website screenshot

American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkDonations to charity checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkProduct testing checkmarkOnline focus groups checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

Minimum of 1000 points ($10.00) required to request a cash payment.

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 35 million dollars in rewards to 7 million members worldwide who have taken over 20 million surveys.

The American Consumer Opinion panel was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

How ACOP Works

acop website

Join to Take Surveys and More

Take paid surveys and participate in product tests and focus groups with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Visit ACOP's website 

Payment and Rewards

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points, or an entry into a monthly draw, and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Points Value: 1,000 points = $10.00. 1 ACOP point therefore equals 1 cent.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

  • PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.
  • Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.
  • Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).
  • Charity Donations: Choose to donate your money to a variety of credible charities.
Visit ACOP's website 

Survey Taking Experience

American Consumer Opinion Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing, focus groups, and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Member's Tip! Ensure you add [email protected] to your approved senders list to ensure you receive survey invitation emails in your inbox.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Community Features

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Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., you are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, though they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

American Consumer Opinion is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is American Consumer Opinion Legit or Scam?

acop legit or scam

Is ACOP Legit?

American Consumer Opinion is not a scam and is a legitimate online survey panel run by Decision Analyst - a credible market research firm. The ACOP website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $35 million in payments issued to members, ACOP is a safe and legit survey site.

Although some users may have varying levels of success with the website (i.e. users outside of Western nations may not be invited very often to complete surveys), it doesn't mean that the panel itself is illegitimate. American Consumer Opinion is available in 11 different languages in over 200 countries.

Eligibility: International members accepted, aged 14+. Limit of one person per household.


American Consumer Opinion Reviews (337)

5 Star Reviews (50) 14.8
14.8
4 Star Reviews (29) 8.6
8.6
3 Star Reviews (28) 8.3
8.3
2 Star Reviews (42) 12.5
12.5
1 Star Reviews (187) 55.5
55.5

Sort Reviews By: Date | Highest rating | Lowest rating

Stinks

April 18, 2015 by John from United States

Was a member for many years, I just closed my account with them. Everything being said about ACOP is true. Don't let the BBB rating fool you into joining them. They paid for that.

Just Awful!

April 16, 2015 by Barry from United States

My points are still 'pending' after over 3 months. They do not even respond to my requests for an answer. TOTAL waste of time! I have deleted my account.

5 months to get payment

March 28, 2015 by julie from United States

was a member since 2011,never had a problem until this year. Took 5 Months for paypal payment to show up,and 3 scripted answers from their customer service. Deleted account after payment was received ,2 months later still getting emails for surveys..deserves no stars but site makes you put something

Have not had any issues; this has been a decent survey panel for me.

March 20, 2015 by Rosie from United States

I joined American Consumer Opinion about a year ago. I get about two to five surveys per month on average, and even when I don't qualify, my account is usually credited anywhere from 5 to 25 points for my time. Sometimes they also send "screeners", which are very short surveys that are used to determine whether you qualify for the full survey, and I've gotten up to 50 points just for these, even if I'm not qualified for the survey. Basically, ACO is a survey panel that pays you for your time, even if you are disqualified, which is refreshing. Survey takers need 1000 points to request payment, and this can be reached quite easily even without qualifying for many surveys over the course of a year.

I requested payment from them in late January for the 1025 points ($10.25) I had acquired over the last year. After waiting about a week, I checked Survey Police and was taken aback by all of the negative reviews. I basically wrote off ACO and figured I wouldn't receive my payment, and stopped taking surveys from them in the meantime. My plan was to wait until about 6 to 8 weeks after requesting payment, contact customer service, raise a stink, and depending on their answer, review them here and delete my account.

About a week after checking this website, in early February (two weeks after requesting a check), I received my payment for $10.25. I was pleasantly surprised and immediately started taking their surveys again. Long story short, I have not had a negative experience at all with ACO despite the numerous claims to the contrary from the other reviews here.

In summary, if you are looking to join a panel that will take up minimal time (surveys are usually short) and will pay you just to see if you qualify, I would recommend ACO. $10.25 over the course of a year is low, yes, but my time spent on surveys in that time was also low; so much so that when I could request payout, I was a little surprised I had reached it already.

On a last note, I don't discount those reviews from people saying they haven't been paid or have been waiting awhile. I simply wanted to add my experience, because it has been good. Potential consumers have the right to know both good experiences and bad and make their decisions accordingly.

Are they sill around?

March 15, 2015 by Charlene from United States

Have been a member for a long time. Havn't seen any surveys for months. I know I have cash in their system, but can't even log in any longer.