OpinionSite Reviews and Features

OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

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KEY FEATURES:

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+

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OpinionSite Reviews (46)

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March 5, 2019 by Theresa from United States

Update: After becoming more aggressive about contacting OpinionSite, the issue was resolved within one working day. I am pleased at the outcome, though still somewhat frustrated that my prior two inquiries about the apparent delayed payment were not fruitful. Regardless, thank you to Jason for the (eventual) speedy resolution!

Original:
I completed a phone interview with a promised payment of $300 three months ago and still have not received payment. I have contacted OpinionSite multiple times with no resolution. This seems to be a commonly reported problem with OpinionSite.

February 5, 2019 by Andrew from United States

I completed a survey over 3 months ago. I have now contacted them via phone (as there is not another easy way to contact anyone) 6 times in the last 2 weeks. Despite calling on different days and at different times, I have only spoken to the answering service. I have been told every time that an email will be sent and a response will be given within 48 hours. I have yet to get a response. I think this is the third survey I have done with opinion site, and I don’t think I have ever been paid without following up by phone, though this has been the most difficult. This is not worth the time.

November 16, 2018 by Richard from United States

I completed a 50 minute survey on 09/29/18 and then registered on opinionsite.com. Now they are claiming they have no record of me taking the survey. I’m dealing with a person, Pat S., who seems polite but keeps asking me the same questions such as sending her the email invitation which I did multiple times. I will not use this site again. Also the original email invitation has a contact that no longer exists even from a month ago. What’s even more strange is that this site seemed to be legit as they even wanted proof of my medical license.

September 16, 2018 by Nischelle from United States

I was locked out my account and had to reset the password. Somehow my account was linked to someone else's.

While doing this, I was able to reset my password and gain access to my account again .

I had points built up and when I looked at my account, they was a payout request dating back to June. I don't remember requesting, this but what took the cake was the fact I never received the check which was requested, nor the Amazon codes.

It's September, why is it taking so long. And them I've sent Susan Bloom numerous emails and she ignores them and won't respond.

I've had problems with payouts before with this company, but they usually respond. This time, she wont.

I just want to know what happened and to get what's owed to me

August 15, 2018 by Cort from United States

I redeemed a payment approximately 3.5 months for gift cards (which their website states are delivered within 2 weeks). After not receiving payment, I sent numerous e-mails with no response. I was scheduled to participate in a phone interview around this same time, but due to the failure to communicate and lack of payment, I opted to not participate in this study. I received an email the next day stating that I would no longer be invited to participate in their surveys and they removed my account completely. 3.5 months later I have still not been paid $200.00 in gift cards, and was removed from their site inappropriately after I had good reason for concern.