Pinecone Research Reviews and Features

Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

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KEY FEATURES:

> Pinecone Research sign up
> Reward types and amounts
> Product testing opportunities
> Is Pinecone Research legit?

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

• Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
• Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
• Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
• Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Points Value: 100 Pinecone Research points = $1.00.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website ›

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website ›

Community Features



Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit or Scam?



Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.

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Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

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Pinecone Research Reviews (701)

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January 14, 2020 by Deb from United States

I've been a Pinecone Research member in perfect standing for many years. Suddenly, they won't allow me to redeem points, worth $27. Message keeps telling me, I'm not a member. Then repeated attempts to contact them result in failures. They won't even accept my messages on their contact page or by email. Seeing others speaking of similar issues. DON'T allow your points to add up! Cash out every single $3 that you earn. They WILL turn on you despite your years of sincere & thoughtful efforts on their surveys. I'll never get the $27 that I earned. Beware.

November 3, 2019 by Barbara from Canada

ALWAYS award paypal within 48 hours and surveys are usually interesting.

September 23, 2019 by Diana from United Kingdom

Copied from my Trustpilot review.

Warning to companies using Pinecone to research your products - they lose your data!!

They were pretty good until this month. I completed all the surveys they submitted to me (not many), as soon as they arrived in my inbox or shortly after. They paid £3 per survey, which was fine. I even received a few products to test.

Last month I received a product to test, and after a week or so of testing it, I completed the follow-up survey. I heard nothing until I received a reminder to complete the survey. I clicked on the link again, making sure it had submitted properly, and yes, the page opened with an alert that the survey had already been completed.

When no reward was added to my account, I wrote to them asking where it was. “That survey is now closed and your response is not on our system. Kindly wait for the next survey opportunity,” was the reply I received.

I asked them to check again, but nothing. They clearly could not be bothered to chase it up. Again when I complained, they dismissed it out of hand without apology. Oh yes, and they addressed me as “Panelist” in their customer service emails. My name is omitted and I am effectively being dehumanised with such an address - nothing more than a faceless robot. I have now sent them a screenshot of my browsing history, proving that I completed the survey. Lengths that I really should not have to go to!

So my time has been wasted and no apology offered. What’s more, the company who employs them to do the research has wasted their money. Maybe I should inform them directly?

September 7, 2019 by Lee from United Kingdom

The rate in which you receive surveys does vary, but each survey completed is worth £3.

August 23, 2019 by Ruth from United States

Their surveys come a few times a month and they're always interesting and a good use of my time. They pay quickly also. The only reason I didn't give them 5 stars is that their survey websites are always a bit wonky. They work but they're slow enough for me to go to another window, do something, come back and answer the question, and then go back to whatever else I was doing. My second favorite survey site.