Pinecone Research
85 Broad Street, New York, New York 10004 US
Tel: 800.864.1224
Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC
Jump to: Pinecone Research Reviews | Rewards | Pinecone Research Sign up
KEY FEATURES:
Amazon gift cards Walmart gift cards Starbucks gift cards Home Depot gift cards Apple gift cards Movie vouchers Merchandise Retail e-vouchers Prepaid debit or credit cards
Online surveys Product testing Surveys for Hispanics Mobile app
Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.
Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.
Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.
How Pinecone Research Works
Pinecone Research Sign Up
Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.
To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.
Payment and Rewards
Reward Types and Amounts
For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:
- Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
- Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
- Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
- Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Redeeming Rewards
To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.
Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.
Earn your First Check/Bank Transfer Automatically
Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.
Visit Pinecone Research's website ›Survey Taking Experience
Survey Types
Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.
Product Testing Opportunities
Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!
Visit Pinecone Research's website ›Community Features
Pinecone Research App
If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!
Quick Customer Service
If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.
Is Pinecone Research Legit or Scam?
Is Pinecone Research Legit?
Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.
Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.
Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!
Pinecone Research Reviews (701)
5 Star Reviews (387) 55.2
4 Star Reviews (93) 13.3
3 Star Reviews (55) 7.8
2 Star Reviews (41) 5.8
1 Star Reviews (125) 17.8
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March 21, 2019 by Joyce from United States
Since the transition of ownership, this company has been in free fall with Constant connectivity issues and an absolute case of Missing in Action surveys. It's a crying shame that a stellar company has allowed its validity in the marketplace to bottom out so totally.
Pinecone Research responded to this review on May 14, 2019
Hi Joyce,Thanks for the feedback! The best way for us to assist you with issues being experience is to submit a help request using the "Contact Us" form below:
https://www.pineconeresearch.com/contact.asp?linksourceid=20
A good rule of thumb for the best compatibility, is to participate on a PC computer versus a tablet or mobile device.
March 20, 2019 by Nikki from United States
I was a loyal member of Pinecone Research for years, doing surveys and in home product tests, and I never had any problem getting my incentives. Suddenly the surveys quit coming, and when I went to log into the website, my account was suspended. So I contacted customer service to find out what was going on, and they told me I hadn't completed several product reviews. When I let them know I hadn't received any packages to review, and asked if they could provide me with tracking information so I could file a missing mail complaint with the local post office, then they changed their story and said that I hadn't been completing my surveys. Again I asked what dates they had sent the survey invitations, as I had not received anything for quite some time and there was nothing in my spam folder, and they refused to give me that information, and refused to reinstate my account. The only thing I can figure is that I had made too much money off of them and they didn't want to pay me anymore, because I did absolutely nothing to violate their terms of service.
Pinecone Research responded to this review on May 14, 2019
Hi Nikki,We apologize for the issues you experienced as a member. Please note, membership can be discontinued due to continued lack of participation in studies. Unfortunately, we are unable to provide tracking numbers on any product studies as these items are mailed in bulk directly from our warehouse to all participants in a specific study at one time. For further information into membership parameters, please see our Membership Agreement below:
https://www.pineconeresearch.com/membership-agreement.asp?linksourceid=20
March 12, 2019 by Louann from United States
This used to be my favorite survey site, but now instead of sending survey links that members are definitely qualified for, you have to do a router screener, which wastes your time if you don't qualify. I couldn't log in this week, wrote to them and got the response that I hadn't participated enough, so they deactivated my account. They said they tried to reach me to let me know, but I check my junk folder all the time, and they never sent anything, so they are also liars. They expect people to do every survey even if they are sick, which I was. Excuse me if my health is more important than doing a router survey "just in case" I qualify!
Pinecone Research responded to this review on May 14, 2019
Hi Louann,We're sorry to hear you did not enjoy our new survey format. Unfortunately, we are unable to reactivate your membership, however, should you come across another opportunity to participate with us, please feel free to sign up once more.
March 9, 2019 by Tracy from United States
I've been with pinecones for many years. They are great 🤗
Pinecone Research responded to this review on May 14, 2019
Hi Tracy,We're so glad you're enjoying your experience with us and thank you for being a valued member!
March 8, 2019 by Kyle from United States
Pinecone Research sends you emails for a specific survey. And when you get an email sent to you personally and you click on take survey, you ALWAYS get to complete the survey and get paid $3 minimum. Some times you get sent a home product test offer in the final questions of a survey about a new product. Then you may or may not get picked for the trial and receive the product then get another follow up survey for the Product you receive and can get up to $5 for those surveys that I know of. YOU DO NOT HAVE TO FILL OUT QUESTIONS IN AN ATTEMPT TO GAIN ACCESS TO A SURVEY, YOU WILL GET THE SURVEY AND GET A CREDIT NOTIFICATION WITHIN THE SAME DAY OR NEXT FEW DAYS DEPENDING ON DAY OF THE WEEK. THEN YOU CAN GO CLAIM YOUR $3 IN PAYPAL CASH(TAKES A DAY OR LESS 95% OF TIME,UNLESS ITS ON FRIDAY). YOU CAN ALSO USE YOUR CREDIT FOR A DIGITAL CASH WITHDRAWAL, OR EVEN SAVE THEM UP AND PURCHASE FROM A HUGE LIST OF ITEMS IN THE 30 OR SO DIFFERENT CATEGORIES THAT RANGE FROM ABOUT $5 AND UP!
Pinecone Research responded to this review on May 14, 2019
Hi Kyle,Thanks for your feedback! We're happy to hear you're pleased with our selection of rewards and are enjoying your membership experience with us! Thank you for being a part of our panel.
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