Pinecone Research
85 Broad Street, New York, New York 10004 US
Tel: 800.864.1224
Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC
Jump to: Pinecone Research Reviews | Rewards | Pinecone Research Sign up
KEY FEATURES:
Amazon gift cards Walmart gift cards Starbucks gift cards Home Depot gift cards Apple gift cards Movie vouchers Merchandise Retail e-vouchers Prepaid debit or credit cards
Online surveys Product testing Surveys for Hispanics Mobile app
Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.
Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.
Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.
How Pinecone Research Works
Pinecone Research Sign Up
Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.
To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.
Payment and Rewards
Reward Types and Amounts
For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:
- Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
- Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
- Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
- Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Redeeming Rewards
To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.
Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.
Earn your First Check/Bank Transfer Automatically
Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.
Visit Pinecone Research's website ›Survey Taking Experience
Survey Types
Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.
Product Testing Opportunities
Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!
Visit Pinecone Research's website ›Community Features
Pinecone Research App
If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!
Quick Customer Service
If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.
Is Pinecone Research Legit or Scam?
Is Pinecone Research Legit?
Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.
Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.
Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!
Pinecone Research Reviews (701)
5 Star Reviews (387) 55.2
4 Star Reviews (93) 13.3
3 Star Reviews (55) 7.8
2 Star Reviews (41) 5.8
1 Star Reviews (125) 17.8
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December 6, 2017 by Robert from United States
This has been the best one for me. I have made some pretty good money from them. And just for filling out surveys.
December 5, 2017 by Jeff from United States
Pinecone Research at one time was the premier site. They sent out screening questions called Household Questions that , while they did not pay , they were almost a guarantee that a paying survey was forthcoming. Their paying surveys were always on products (food , cleaning supplies , medications , etc.) and were generally on new products that were not yet on the market. Those surveys paid $5 (later $3). I was with the site for almost 16 years!
That was then. As of the beginning of 2017 , they went to a router system. You still get an email invite , but now the link sends you to the router. You start off with a bunch of screening questions and are supposed to be sent to a survey. Maybe , maybe not.
The new method was problematic from the start. The router software did not work in several browsers and was slow to load. Eventually , they got it to work , but found that there was a workaround that allowed people to get way more surveys than they were supposed to. As of this time (12/2017) , they have reverted to the old method. One thing I noted in the last year and a half was that the screener questions seemed to have changed from normal household products you used to smoking (I don't) , alcohol (I don't) , and video games.
Up until recently , customer service was excellent. Emails were answered with personal replies and not canned ones. Replies addressed the topic of the email. Not so anymore! This year (2017) , you are lucky to get a reply. If you do get one , it may pertain to the issue in question , generally not. Quite often it will be a canned one. Some have even been in broken English. Not good!!
November 29, 2017 by Shole from United States
This was one of my favorite sites until a couple of months ago. Previously, I was able to complete every survey sent and i only took 3-4 surveys to qualify for redemption. They made a change a few months ago and now I spend most of my time watching it say "loading" after I answer two questions and nothing else happens or it crashes. The last survey I was able to complete was in August and have not been able to complete probably a dozen since then. I contacted them explaining the problem and asking for assistance but have only gotten a pre-generated email response not responding to my questions. It's too bad as I am likely going to be leaving Pinecone.
November 21, 2017 by Marie from United States
I had been a member of Pinecone Research for several years and this was my favorite site. I knew I would get $3 for each survey and I received a lot of product test,which I love to do. For some reason, in September, I quit receiving emails and survey invitations from them. I emailed them over & over again to find out why I wasn't getting survey invitations anymore. This morning, two months later, I get an email from Karen Scott telling me that at times panelists accounts get deactivated and my household was chosen to be deactivated! Now, I had never missed a survey, always did the follow ups for product test and answered everything honestly. It took 2 months to find out I was kicked out for no reason. Im so disappointed and hurt.
November 14, 2017 by Connie from United States
Use to be a great survey site. Generally received 2-3 surveys a month. Now haven't received one this past year. No communication whatsoever. Now looking for another site.
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