PointClub
#1038, 23679 Calabasas Road Calabasas, CA 91302 US
Tel: 888-229-6664
Contact: [email protected]
Operated by: Innovate Market Research
Jump to: PointClub Reviews | Rewards | PointClub Sign up
KEY FEATURES:
Cash paid via check Cash paid via PayPal Amazon gift cards Home Depot gift cards Apple gift cards Starbucks gift cards Target gift cards Google Play credits Best Buy gift cards Prepaid debit or credit cards Walmart gift cards Movie vouchers Retail e-vouchers Restaurant gift cards Reward Link Sweepstakes entries
Online surveys Mobile surveys Diary surveys Refer-a-friend program
With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.
Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.
Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.
How PointClub Works
What PointClub Is
PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.
Super-Fast Registration Process
Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).
Who Can Join
You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.
Payment and Rewards
Join and Get up to 5,000 Free Points (Worth $5)
Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.
Receive Cash or Gift Cards for Your Participation
By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.
- Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
- Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
- Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.
PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.
Survey Taking Experience
Earn Points for Surveys
Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.
At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.
Tons of Survey Opportunities Available
At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.
Get Points for Screen Outs
If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.
Easy Redemptions
Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.
Visit PointClub's website ›Community Features
PointsPlus Instant Win
PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.
Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.
Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.
PointClub App Download
PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.
Is PointClub Legit or Scam?
Is PointClub Legit?
PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.
Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.
Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!
SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub
PointClub Reviews (232)
5 Star Reviews (49) 21.1
4 Star Reviews (18) 7.8
3 Star Reviews (14) 6.0
2 Star Reviews (24) 10.3
1 Star Reviews (127) 54.7
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February 7, 2020 by Barbara from United States
PointClub has really improved over the last year. Great surveys, if you do not qualify you still earn points. They have added several fun surveys over the last year.
PointClub responded to this review on February 7, 2020
Thank you for the esteemed feedback 👍We always keep striving hard to make things better than before, so that every PointClub member makes the best out of it.
We're in a continuous process of rolling out update(s) and adding new feature(s). Therefore, do stay around with us! You never know there is a surprise headed for all.
- PointClub Team
January 21, 2020 by John from Canada
This site was awesome for the first 10 months! I earned a whopping 14x payouts of $25.00 US = $32.00 to $32.50 CAN in the first 10 months of 2019, then it came to the last 2 months...I had earned 3x payouts (waiting for payment) for the last 2 months. I was able to go to the website, log in, do surveys, see my total go up, but once the $25.00 US amount was reached I was prevented from cashing out. I wasted the last 2 months (Nov. + Dec.) & lost a whopping $96.00 to $97.50 CAN - I needed that $ for Xmas Presents!
PointClub responded to this review on January 23, 2020
Dear John,Please be advised that our security servers are tuned in such a way that they automatically disable an account whenever any severity is recorded.
We at PointClub have no intention of stopping/holding rewards claimed until our servers do not record any severity in the answers entered. This automatic flagging has been infused to keep you Quality tracks that every sponsor comes looking for.
Going ahead, you're requested to reach out our customer support team with the subject line "URGENT ATTN: SANA". I would like to get in touch with you and double check your concern(s) myself.
Thank you
PointClub Team
January 6, 2020 by Sandy from United States
There are levels of bonus points given as credit for logging in every day. If missing a day, the bonus level you've earned will drop back to the prior one or more if missing more than one day straight. HOWEVER, the CONSISTENT PROBLEM in this area is that one will be dropped from valid streak credits for NO good reason whatsoever. I have signed in (first out, then in, to be sure it registers) every day for 50 days and I was still kicked back on bonus levels 3 times -- as if I had not signed in on some given day, whereas I certainly had. NOTE: Customer service has NEVER YET responded positively to any occasional righteous complaint brought to their attention since I've joined (such as late disqualification etc) And... this last time I got kicked out of bonus level as if I hadn't signed in for 3 days was the very day after I had sent them a diplomatic email about this issue which had happened also a few days earlier, and... the email was sent as logged in FROM THEIR SITE which means I HAD TO have been signed in. The rest of the site's functioning is okay enough but it's irritating to be consistently dunned levels of participation bonus credits when not justified.
NOTE (UPDATE) Since leaving this review, PointClub has corrected the problem for me from where it had been, and they restored my streak credit level to 7 (from wrongfully taken down to 2 - this refers to degrees of streak totals) The reason given me related to time zone differences generating the errors. They were ethical enough to take (and validate) my word for what had happened, I have upgraded my review to 3 stars from the original 2. On the other hand, something else to note since I'm here offering my review is that: there have been occasional (luckily, not often) incidences of full survey's effort points not being provided due to what seems can be a very arbitrary take on quality of answers. At least I can say so in my case, when I answer thoroughly, diligently and honestly and yet get the equivalent of a nickel after having given ALL my demographics AND opinions on what might be complex and multi-optioned answers, be carried through to the end and told I'd completed it by the survey program, and then get that nickel. I wonder if this is a clients way to use a survey service to get something for nothing to some degree of their payout contract. Don't expect PointClub to go to bat for you in such cases. But as I said, it's not all that much, though after attempting to take many surveys in one session until one is initially qualified, and KNOWING one's participation was of quality, to be shorted and then unadvocated for in adjustment of points can be frustrating, to say the least. There are other survey companies who don't take such an all or nothing line in these matters I have read on this site.
PointClub responded to this review on January 10, 2020
Dear Sandy,Please be advised that when we say a survey/mission was rejected due to Quality reasons, the Honesty of a PointClub member is not at all being doubted. If there are any deviations observed or responses entered were not even close to the set requirements that of survey sponsors, a survey is likely to be deemed as disqualified, and is said to be rejected due to Quality Parameters not being met.
With due respect and by no means, intentions of any Club member are not being targeted!
We're confident that you being a tenured member of the Club, knows how to compensate for such instances and has quickly achieved it by completing furthermore surveys.
In case of further doubt(s)/concern(s), just don't let them bother you. Instead, send them to us via an email and "URGENT ATTN: SANA" in the subject line. I would like to get in touch with you and double check your concern(s) myself.
Thank you
PointClub Team
November 27, 2019 by Bill from United States
I HAVE BEEN A MEMBER OF POINT CLUB FOR OVER A YEAR NOW, TAKE A LOT OF SURVEYS EVERY DAY, HAVE AT ON TIME ACCUMULATED 75000 POINTS WHILE WAITING FOR 25000 REDEEMED TO BE APPROVED. ONCE THE POINTS ARE APPROVED I DON'T KNOW WHY THEY HAVE TO BE RE-APPROVED BEFORE YOU GET YOUR REWARDS BUT THEY DO. I HAVE CONTACTED THEM AND NEVER GET A SATISFACTORY ANSWER EXCEPT TO SAY THAT THE IT TAKE 7-10 WORKING DAYS. BUT THE ONLY WAY I SEEM TO GET MY MONEY IS CONTACT THEM AND ASK WHEN? I REDEEMED 25000 POINTS ON 7/16/19 AND ANOTHER 25000 PTS ON 7/18/19 AND STILL HAVE NOT RECEIVED MY PAYOUT AND HAVE CLOSE TO 75000 POINTS WAITING TO BE APPROVED. IF THEY COULD GET THE PAYOUT PROBLEM CHANGED THEY WOULD BE THE BEST SITE OUT THERE AND RATE 5 STARS. THEY ARE NO BETTER NOW 11/25/2005 THAN WHEN I WROTE THIS LAST YEAR AND I DON'T SEE HOW SURVEY POLICE CAN TOUT THEM AS A GREAT SITE
PointClub responded to this review on December 1, 2019
Dear Bill,We follow a weekly pattern for distribution of rewards and that involves a lot many aspects in getting them delivered to PointClub members.
As always, best efforts are made to keep all those factors aligned so that a timely disbursal can be done. But there may be instances wherein, unavoidable factors may lead to slight delay in rewards delivery and we do regret for it.
Going ahead, we have delivered all the redemptions till date and are working towards getting the most recent ones delivered at the earliest. Please be assured that if you're waiting for any reward requested, and will be delivered to you asap.
Thank you
PointClub Team
November 23, 2019 by Donnie from United States
On their site you cannot click on these surveys or rockets surveys. Cause when you do it goes to a page that says: About:Blank#blocked every single time . Google says this is because the links are not valid links. I've been stuck on my point totals of 16880 forever numerous surveys well over the 6 week nonsense no other survey sites does this that I've participated on. Also for 5 weeks now all of the sudden I've never qualified for any surveys that come thru my email. I mean any of them also btw I've got 13000 points awaiting review.....almost all are well over the 6 week waiting nonsense. Of course they will respond with some generic response also all the links to contact them gets returned with addresses unknown. I finally used the survey email they sent to respond back and if course generic we will look into it ... really lol . And yes I've told them all the surveys I'm short on that are over the 6 weeks limit . And yet another we will look into it. That's just sad.
PointClub responded to this review on November 24, 2019
Dear Donnie,We regret for the inconvenience caused.
The error ‘About:Blank#blocked’ directly points toward adjustments that are needed in the web browser settings and shall make the surveys work again.
About the pending ones, 6 weeks is the max time quoted for major projects. However, we’ve been working hard to fetch approvals within 09-10 working business days.
Further, repeated disqualification from surveys is a matter of concern and it needs your account to be examined for the root cause behind it.
Going ahead, we request you to reach out our customer support team with the subject line "URGENT ATTN: SANA". I would like to get in touch with you and double check for your concern(s) myself.
Thank you
PointClub Team
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