PointClub Reviews and Features

PointClub website screenshot

PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

KEY FEATURES:

payment icon
PAYMENTS OFFERED

checkmarkCash paid via check checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkHome Depot gift cards checkmarkApple gift cards checkmarkStarbucks gift cards checkmarkTarget gift cards checkmarkGoogle Play credits checkmarkBest Buy gift cards checkmarkPrepaid debit or credit cards checkmarkWalmart gift cards checkmarkMovie vouchers checkmarkRetail e-vouchers checkmarkRestaurant gift cards checkmarkReward Link checkmarkSweepstakes entries

study types icon
HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkDiary surveys checkmarkRefer-a-friend program

payment info icon
REDEEMING REWARDS

With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!


SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (232)

5 Star Reviews (49) 21.1
21.1
4 Star Reviews (18) 7.8
7.8
3 Star Reviews (14) 6.0
6.0
2 Star Reviews (24) 10.3
10.3
1 Star Reviews (127) 54.7
54.7

Sort Reviews By: Date | Highest rating | Lowest rating

Seriously poor

March 5, 2019 by Alan from United Kingdom

I signed up for this panel in January and completed 2 surveys but this was followed by 100 plus screenouts including many after 15-20 minutes providing answers.
Even the 2 completed surveys remained as pending after over 6 weeks.
I guess that no one gets money from them so do not think the welcome £5 bonus is worth it; you would never get money from them. A friend who got to the redemption payout has taken 5 months but still not been paid.
It is amazing that the Market Research Institute does nothing over complaints I guess they are just not interested that panellists are being let down.

PointClub reply logo

PointClub responded to this review on March 6, 2019

Hey Alan,

Sorry, you’ve had such a bad experience. I’d love to look into your account and see how we can get this fixed for you. Can you contact me at [email protected] with your PointClub related email address, so I can help?
Please accept my apologies.

Thank you
Support Team
Not so honest, BEWARE

February 17, 2019 by Roland from United States

I 've been a member of PClub since July 2018. I went to level 10. So points were rather coming fast. I've collected $ 75 paid through my verified PPal account.
Here is the scoop:
My last $25 was paid Dec 19, so I worked about 3 weeks to get to another $25, to be paid to my PP. Then nothing happened, after a few days I sent PC an email asking what s going on?
They replied they ve suspended my account without notice! And would not be paying me! According to them, their security system flagged me.
They've asked me to prove my identity by sending them a picture ID, which I did 3X!!.
Since then nothing, no reply to numerous emails, dead fly! they ve ripped me off for thousands of points (40K) points+/_ and a 25 Dollars paycheck (last payment due) for no valid reasons.
PClub got paid for surveys I ve done and it did not pay me, easy way to making $ on the back of those who are doing the job.
So be careful PClub may be a not so honest Co , sucking the surveyor in at the beginning, keeping them on the hook by slowing down the crediting of points and when you re getting to raking a good amount of points, just suspending the account for fictitious reasons and keeping your paycheck, Beware.

PointClub reply logo

PointClub responded to this review on February 18, 2019

Hi Ronald,

Sorry, you’ve had such a bad experience. I’d love to look into your account and see how we can get this fixed for you. Can you contact me at [email protected] with your PointClub related email address, so I can help?
Please accept my apologies.

Thank you
Support Team
Disappointing

February 10, 2019 by Erika from United States

Site looks nice but takes forever for survey to actually be credited and many are "invalidated" for no reason. Total waste of time.

PointClub reply logo

PointClub responded to this review on February 11, 2019

Hi Erika,

Sorry, you’ve had such a bad experience. I’d love to look into your account and see how we can get this fixed for you. Can you contact me at [email protected] with your PointClub related email address, so I can help?
Please accept my apologies.

Thank you
Support Team
Easy Pickings

January 31, 2019 by Zayne from United States

I don't know how some people aren't making money with this site.
I joined 1/5/2019 and have already made fifty bucks. Are y'all illiterate or something?

Easy to Earn, Difficult to Use

January 29, 2019 by Sarah from United States

I have been a PointClub member for well over 5 years. Within the last year, I have had my account locked several times due to "speeding". I email them, they unlock it. Here's a great example - the last survey I took was supposedly 20 minutes in length. It was TWO questions. TWO! Two simple questions, and i was locked out. I emailed them. It doesn't matter to them - if it says 20 minutes, they mean 20 minutes. They will not review the survey itself for errors in timing. It's actually happened twice to me recently. And it takes FOREVER to actually cash out - it's almost a month for them to send your redemption...via email, no less! I used to refer them to everyone who wanted a good survey site. Not anymore. I've been taking surveys for almost 20 years now, and PointClub is like none other....in a very negative way. The more money I make apparently, the more they freeze you out!

PointClub reply logo

PointClub responded to this review on January 30, 2019

Hi Sarah,

Sorry, you’ve had such a bad experience. I’d love to look into your account and see how we can get this fixed for you. Can you contact me at [email protected] with your PointClub related email address, so I can help?
Please accept my apologies.

Please let me know your pointclub email address, as I dont see any case pending or unopened from the name Sarah.

Thank you
Support Team