Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (584)

5 Star Reviews (100) 17.1
17.1
4 Star Reviews (70) 12.0
12.0
3 Star Reviews (45) 7.7
7.7
2 Star Reviews (67) 11.5
11.5
1 Star Reviews (302) 51.7
51.7

Sort Reviews By: Date | Highest rating | Lowest rating

Horrible

October 25, 2024 by Lor from United States

Ridiculous amount of time to wait on payments. Worst ever. 18 days and STILL counting. Really, for 10$ paypal payout, after being a loyal member for years. Unreal

Terrible.

October 20, 2024 by Kate from United States

This survey site is a waste of time. Every time I try to take a survey it says I don’t qualify. I reached out to customer service and they were useless. Do not recommend.

Toluna Influencers reply logo

Toluna Influencers responded to this review on October 21, 2024

Hi Kate,

We're terribly sorry to hear about your negative experience on our platform.

Each survey we offer has its own specific respondent needs and targets, and our clients make important business decisions based on responses received from our members, so we must implement complex quality controls to make sure they are part of the target the client is looking for.
Make sure to have all your profile surveys complete and keep them updated every six months. This will ensure you receive better targeted surveys and thus improve your qualification rate as much as possible.

If you have any questions or concerns please contact our support team via the app's and site's Contact features, or by email at [email protected]. Make sure to share some as many relevant details as possible (such as survey IDs, full screenshots of the inconveniences encountered, etc.) so that we may better assess the situation. We'll do everything in our power to ensure your Toluna experience is as smooth as possible!

Thank you,
Toluna Team
Just Venting, not a review

August 21, 2024 by Mary from United States

First let me say I had been a member since at least 2009. The last surveys I received were maybe 2017. There was no way I could keep up with them all, so I just saved them. My time between doing surveys got longer. I would start at A surveys and work to your site. When I got to Toluna I would click on an old survey and get either a survey or the survey page. One day not too long ago, I clicked on one of those surveys and got my screen name or password were wrong. I sent a forgot password. Since I never got a reply, I can only assume my name was scrubbed from your system:

Toluna Influencers reply logo

Toluna Influencers responded to this review on August 22, 2024

Hello Mary,

Thank you for sharing your experience with us, and for being a valued member of the Toluna community for such a long time. We sincerely regret any inconvenience you've encountered, and we're here to help.

We kindly invite you to email us at [email protected] with the subject line “Survey Police Review Follow-Up” and include the email address associated with your Toluna account.

Thank you for your time, and we look forward to assisting you further.

Best regards,
Toluna Team
Stay Away From Toluna

August 3, 2024 by Kim from United States

They will take your points away unfairly, saying they expired. When you make a ticket for problems, they will give you an answer and close the ticket immediately. If you want to make any money, stay away from this unfair and unprofessional panel. They want you to take their surveys for free. I have been with them for many years and this is how they treat their loyal panelists.

Toluna Influencers reply logo

Toluna Influencers responded to this review on August 6, 2024

Hello Kim,

We are terribly sorry to hear you feel this way.

The points expiration policy has been part of our loyalty program for over 14 years, with the purpose of engaging our influencers and encouraging them to stay active. This policy allows members to earn more points that can be redeemed for the multiple reward options we offer. To ensure you have time to use your points, we inform you via a black banner in your account's ‘Points’ section, indicating how many points are about to expire. You have 4 weeks after the appearance of this banner to use the expiring points.

We mark tickets as solved after addressing the inquiry; however, tickets can be reopened if there are any additional questions or concerns.

If there is anything else we can do for you, please follow up on your ticket or submit a new one via the app's or site's Contact features, or by email at [email protected]. We will follow up on your case as soon as possible.

Best regards,
Toluna Team
good luck

July 27, 2024 by James from United States

#1 it takes them 3 weeks to pay you after to cash out #2 their support lacks a lot to be desired and they're slow about fixing any problem now they tell me it's going to be another 2 weeks before they pay me my reward and it's already been 3 weeks .. other sites when I cash out it's in my account before I can get to it ,, waiting 5 weeks to get paid sucks.

update: still have not been paid and they blocked me from surveys too,, now I get
You do not have the roles required to access this portlet.

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 30, 2024

Hello James,

Thank you for reaching out and sharing your concerns with us.

We sincerely apologize for the delays in processing PayPal payments. We understand how frustrating this can be and genuinely regret the inconveniences caused. Please rest assured that our team is actively working to resolve the issue and expedite the processing of outstanding payments.

If you have any further questions or need additional assistance, please do not hesitate to contact us via the app’s support features or email us at [email protected].

Best regards,
The Toluna Team