American Consumer Opinion Reviews and Features

American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc

Jump to: American Consumer Opinion Reviews | Rewards | American Consumer Opinion Sign up

KEY FEATURES:

> How ACOP Works
> Reward Options
> BBB Accreditation
> Is ACOP Legit?

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 35 million dollars in rewards to 7 million members worldwide who have taken over 20 million surveys.

The American Consumer Opinion panel was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

Join to Take Surveys and More

Take paid surveys and participate in product tests and focus groups with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points, or an entry into a monthly draw, and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

• PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.

• Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.

• Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).

• Charity Donations: Choose to donate your money to a variety of credible charities.

American Consumer Opinion Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing, focus groups, and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., you are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, though they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

American Consumer Opinion is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is ACOP Legit?

American Consumer Opinion is not a scam and is a legitimate online survey panel run by Decision Analyst - a credible market research firm. The ACOP website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $35 million in payments issued to members, ACOP is a safe and legit survey site.

Although some users may have varying levels of success with the website (i.e. users outside of Western nations may not be invited very often to complete surveys), it doesn't mean that the panel itself is illegitimate. American Consumer Opinion is available in 11 different languages in over 200 countries.

Eligibility: International members accepted, aged 14+. Limit of one person per household.

Info missing or incorrect? Tell us!
Is this your survey panel? Reply to reviews.

American Consumer Opinion Reviews (337)

Sort Reviews By: Date | Highest rating | Lowest rating

October 30, 2014 by cliff from United States

This is twice this year that i requested payment and it has taken over 12 weeks via paypal to recieve the payments. Each time i have had to call them for them to expedite the payment. I would not recommend this site due to the slow payment process.

October 30, 2014 by Tony from United States

Bottom line: Pretty good survey screening, a reasonable amount of survey invitations via email (not just a blind flood) and acceptable completion rates however they PAY VERY VERY VERY VERY VERY VERY VERY VERY SLOW!!!!

On the "how fast does it take?" scale this site is so far over to the SLOW side that they are barely visible on the scale at all! Can we say Glacial?

My *first* payment (by check) was supposed to take 4-6 weeks. There are a couple of other sites that also have a 4-6 week processing time but they generally beat that time estimate.

ACOP took TWELVE WEEKS! to pay me. When I asked them what was the problem, they said they were having problems in their "accounting dept".

Well their accounting dept must have gotten worse because they have INCREASED their processing time. It is now 6-8 weeks! For either PayPal or by check.

It took me almost a week, and multiple email requests, to get them to set up their system so that I could submit my request to be paid via PayPal. My eyes bugged out of my head when I saw the time estimate on the payment. I was expecting payment via PayPal to be faster--on the order of 36-48 hours -- NOT 36-56 DAYS and not the same speed as a paper check.

So I emailed them and politely asked them "why" Here is their boiler plate "answer" which really doesn't answer anything:

"Our Accounting department is now processing payments manually so that they can verify the authenticity of each payment and panel member they send. We are now validating each panel member’s PayPal or Mailing Address information before sending payment. This has caused a delay in processing payments. Our policy has recently changed to a 6-8 week time frame before you will receive your payment."

Sheesh!

UPDATE ON 10/30. My current payment request, which I submitted on 8/27 is now late. Their stated processing time is 6-8 weeks, it is now, as I type this 9 weeks and counting.

I emailed them on 10/22 as soon as it was late. I got the email reply today, EIGHT days later. Here is their reply:

"Thank you for your email. We will request that your payment be sent from our Accounting Department. We will send you an email once it has been sent.

Thanks,
Anne Parks
Vice President
American Consumer Opinion®"

SHEESH! How was that for a non-answer answer? They need to fire their accounting department. I have another payment request which I submitted on 10/18/2014. I fully expect that payment to be late as well.

I stopped taking their surveys as soon as I crossed my last cashout threshold on 10/18 so I have no more surveys in the pipe. As soon as I get paid these two payments which they owe me, I am cancelling my account with them.

I DO NOT RECOMMEND THIS COMPANY.

October 24, 2014 by Bill from United States

I participated in a product evaluation survey in early Feb,2014 which I had to do several tasks using the product and turn in a very detailed report, with videos of me doing the tasks. The project was completed on Feb 12th. I was to be paid $150 for this project/product survey. I was not credited for this to my account with subject until March 15, at which time I requested a payout. As of today, April 17, 2014, I still have not received my payment; more than two months since I completed the project. On April 16th I wrote American Consumer Opinion asking when I could expect payment. This is the reply I received; "Hello,
We are experiencing a delay with our cash-outs due to a technical error in our accounting department. Our accounting department is working to catch up with cash out requests (check and PayPal) but must do so one-by-one and in order of the date which our members have cashed out. They are asking for more time in order to process your request.

We appreciate your patience and your membership with American Consumer Opinion.
Thanks,
Anne Parks"
Vice President
They still have not given me an idea when I can expect payment. I have cashed them out two other times last year (2013) for about $50 each time, and I was paid in about 2 weeks after I requested payment. My advice is, if one is going to do a project/product evaluation sponsored by this site, one should expect to wait a very long time before they will receive payment.
I finally received subject payout on April 21st, more than 2 months after completing the project and having to send several emails to them dunning them for payment.
I have cashed them out 3 more times since then and had to wait more than one month for each payout. They claim they will pay out within 30 days, but they never do. They always claim a "backlog" of payout requests for their tardy payouts. I'm not using them anymore because they are so slow to pay out. If you use this site you will be waiting a very long time to get paid. And they have a low threshold $5, I usually wait till I have $20 to cash out. They seem to have cash flow problems.

October 21, 2014 by Frank from United States

It takes forever to get paid. How long can it possibly take to hit the PayPal button?

October 13, 2014 by Sebrina from United States

Payment estimated time keeps getting longer and they still aren't keeping up. They send the same email response every time I request info on the delay. Same message everyone else is getting. Once I receive this last payout, I'm done with the site too.