American Consumer Opinion Reviews and Features

American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc

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KEY FEATURES:

> How ACOP Works
> Reward Options
> BBB Accreditation
> Is ACOP Legit?

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 35 million dollars in rewards to 7 million members worldwide who have taken over 20 million surveys.

The American Consumer Opinion panel was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

Join to Take Surveys and More

Take paid surveys and participate in product tests and focus groups with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points, or an entry into a monthly draw, and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

• PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.

• Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.

• Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).

• Charity Donations: Choose to donate your money to a variety of credible charities.

American Consumer Opinion Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing, focus groups, and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., you are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, though they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

American Consumer Opinion is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is ACOP Legit?

American Consumer Opinion is not a scam and is a legitimate online survey panel run by Decision Analyst - a credible market research firm. The ACOP website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $35 million in payments issued to members, ACOP is a safe and legit survey site.

Although some users may have varying levels of success with the website (i.e. users outside of Western nations may not be invited very often to complete surveys), it doesn't mean that the panel itself is illegitimate. American Consumer Opinion is available in 11 different languages in over 200 countries.

Eligibility: International members accepted, aged 14+. Limit of one person per household.

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American Consumer Opinion Reviews (337)

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October 11, 2014 by Lisa from United States

They changed their payment schedule from 4-6 weeks to 6-8 weeks and STILL don't make them on time! I've been waiting over ELEVEN weeks to be paid, and they keep giving me the run-around! As soon as I get all the money they owe me I will be quitting this survey panel.

October 3, 2014 by Clare from United States

Requested payment 8/1/14. 6-8 weeks turn around time! At the end of 8 weeks asked why no payment. Got the generic "accounting department" email that others have referenced. Emailed again and received a "delivery failure" notification. BBB next stop!

August 27, 2014 by Terri from United States

The quality has gone to pot in the last 3 years. They have now changed from 4 to 6 weeks to get your ELECTRONIC PayPal payment to 6 to 8 weeks but didn't bother to tell me that until I requested a follow up on the payment. It's sad because the surveys are top notch (though not as regular as I'd like).

August 25, 2014 by Jean from United States

I'm so glad I found the Survey Police site. I have been fuming over my lack of payment from American Consumer Opinion and now I know I'm not alone. I submitted my request on May 11 for over $150. I attempted to contact them via the ACOP site and have not received any feedback. Additionally, I don't think I'm receiving credit for all the surveys I've taken. A "pending" survey should appear immediately after taking the survey. It doesn't, so it's hard to remember when you finally get credit whether they've done that for all surveys. I'm going to have to keep track of every survey I take now. What a pain!
I've been a member of ACOP for years and it was not like this before. I got my payments, I received feedback when I contacted them, etc. I'm not sure whether I should continue with them or not.

Update 8/24/2014: I finally got my payment two days ago after waiting more than 3 months, with no explanation for the delay. This is completely unacceptable!

August 19, 2014 by Drew from United States

Same as previous reviews, they've really gone downhill in the past year. They claim an A+ with the BBB, but even the positive reviews from this year refer to their slow payment and lack of customer service. Shame really, because I used to like them.

Something's going on with their PayPal option too. I got paid that way last summer, but since they've required receiving a check at a physical address before the PayPal option becomes available, I've cashed out at least three times and still no PayPal option, nor any response to emails about it.