MySurvey Reviews and Features

MySurvey website screenshot

MySurvey

685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: 1-800-537-4097   Contact: [email protected]
Operated by: Lightspeed LLC

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

1000 point ($10) minimum balance required to request rewards.

Beginning early 2019, Lightspeed shut down MySurvey in some countries, and merged those members into LifePoints. In June of 2019, MySurvey panels and members worldwide were fully integrated into LifePoints.

MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. They've rewarded over $32 million USD worldwide to date! MySurvey is part of Lightspeed, both owned by WPP, one of the world's leading communications services groups. MySurvey has been collecting American opinions since 1946 as National Family Opinion, NFO and TNS. Become a member and share your unique opinions and experiences - register through your PC or download the mobile application from Google Play or the App Store.

Unfortunately, MySurvey is no longer operational. Click the button to discover survey panels that are running and are actively looking for new members!

Payment and Rewards

Survey Types

Take online surveys on a variety of different topics. Typically survey payouts are between $0.50 to $1.25. Surveys vary in length, but usually you earn 10 points per 5 minutes of taking part in a survey.

Redeeming Your Points

1,000 points are the equivalent of $10 USD. You need at least 1,000 points to begin redeeming your rewards. Points are generally rewarded once the survey has been completed, but in some cases, points will be rewarded after the survey closes (which could take up to 3 months).

Reward Types and Amounts

My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account. 1,000 points = $10 PayPal payment
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,000 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,000 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Survey Taking Experience

Paid Surveys

MySurvey offers traditional online surveys, whose payouts will depend upon the length and complexity of the survey offered.

Product Testing Opportunities

Occasionally MySurvey may offer product testing opportunities to their members.

Video Surveys

My Survey recently introduced to its members the opportunity to take webcam and video surveys.

Community Features

Referral Program

MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities

Every month, a few members are randomly selected to receive 10,000 points in exchange for being active on MySurvey. You receive an entry into the sweepstakes when you join the MySurvey panel and participate in panel activities (surveys, quick matches, mini polls or other activities offered).

For certain surveys completed, you will receive an entry into this same sweepstakes. The more you participate, the better your chances of winning the draw. The quarterly draw is for the following prizes: (1) reward of 500 Panel Points, (2) rewards of $250 Panel Points and (100) rewards of $10 Panel Points. If you win, you will be notified via email within 10 days of the draw.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels merged into one and are now simply known as "MySurvey."

Alternatives to MySurvey

Survey takers who have joined MySurvey are also interested in these survey programs:



MySurvey Reviews (533)

5 Star Reviews (56) 10.5
10.5
4 Star Reviews (67) 12.6
12.6
3 Star Reviews (67) 12.6
12.6
2 Star Reviews (73) 13.7
13.7
1 Star Reviews (270) 50.7
50.7

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PayPal Deposits!! Why ThankYou!!!

September 17, 2010 by Josh from United States

Lightspeed Panel Is A good Service, Regardless of the fact that they don't reply. But they at least tell you they won't reply in there help section. On the few occasions I have to go and contact them they always fix the issue within 48 Hrs, But don't expect a reply. Overall, I'v learned if you do have a problem with them, just take a breath contact them and complain and deal, because they do hold up there bargain! AND HECK I'll deal with a few hassles if I have too So as long as some ones offering paypal, The realistic money for this day in age. Not Gift Cards, UGH!

This panel has the most open complaints

September 17, 2010 by Jo from United States

and if you have been with them for any amount of time you will see why. I had 3 yrs of no problems until my account was locked, and they will not give me a reason. I am rarely one to complain and am usually able to handle issues calmly and respectfully, but I can't handle this one because they only send me an automated response. Just not worth my time.

Love Lightspeed

September 17, 2010 by Mandy from United States

I am new to the survey thing. Out of the ten or so companies I chose, Lightspeed has given me the most survey opportunities, I qualify for more surveys with them and I have already been paid $50 (for about 4 weeks worch of surveys - not too bad). I highly recommend this web site.

Don't reply to e-mails

September 17, 2010 by Pat from United States

I have e-mailed the 2x's and they do not reply. They owe me 500 points and refuse to reply.

Used to be better

September 17, 2010 by Brad from United Kingdom

First the good: Surveys are regular, normally credit any survey completed, payout is quick and simple. Good variety of surveys, easy to complete.
Not so good: A lot of crashes part way through or more often right at the end of a survey. These have NEVER been credited despite contacting their customer services.
Customer service, bit of a misnomer for Lightspeed. Lauren, their customer service contact is clearly an auto response system with EXACTLY the same cut & paste reply to whatever issue you contact them about. No deviation at all, same reply, word for word, every time.
Incentive: Having had several payouts I have to say it used to be good, 10, 15, 20 minute surveys for 110 lightspeed points (aprox £1). Recently they are offering 80 points (70 pence) for 25, 30, 35 minute surveys which is far less attractive. I used to do them all when they were worth while but I'm not that bored or desperate.
Used to be fun, now not really worth the effort.