Pinecone Research
85 Broad Street, New York, New York 10004 US
Tel: 800.864.1224
Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC
Jump to: Pinecone Research Reviews | Rewards | Pinecone Research Sign up
KEY FEATURES:
Amazon gift cards Walmart gift cards Starbucks gift cards Home Depot gift cards Apple gift cards Movie vouchers Merchandise Retail e-vouchers Prepaid debit or credit cards
Online surveys Product testing Surveys for Hispanics Mobile app
Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.
Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.
Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.
How Pinecone Research Works
Pinecone Research Sign Up
Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.
To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.
Payment and Rewards
Reward Types and Amounts
For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:
- Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
- Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
- Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
- Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Redeeming Rewards
To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.
Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.
Earn your First Check/Bank Transfer Automatically
Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.
Visit Pinecone Research's website ›Survey Taking Experience
Survey Types
Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.
Product Testing Opportunities
Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!
Visit Pinecone Research's website ›Community Features
Pinecone Research App
If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!
Quick Customer Service
If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.
Is Pinecone Research Legit or Scam?
Is Pinecone Research Legit?
Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.
Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.
Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!
Pinecone Research Reviews (701)
5 Star Reviews (387) 55.2
4 Star Reviews (93) 13.3
3 Star Reviews (55) 7.8
2 Star Reviews (41) 5.8
1 Star Reviews (125) 17.8
Sort Reviews By: Date | Highest rating | Lowest rating
January 24, 2021 by Carlos from United States
Few opportunities lately, but the site always pays on time, and issues are few and far between.
January 23, 2021 by Amy from United States
Dont waste your time... you're a member one day and the next time you login your account has been deactivated.
December 18, 2020 by Victor from United States
Should have quit using Pinecone last time I had trouble with them. Shame on me, gave them another chance. They are worse now as they divert payments to a third site but will not supply the information to draw from that site. When you try to resolve problems through email, customer service (or non-customer service) sends you to Pinecone website, but they block you from access. I have finally learned my lesson - drop this site. Sadly they still owe me money for about 15 surveys.
Pinecone Research responded to this review on January 22, 2021
Hi Victor,I'm sorry to hear you are experiencing issues with our website. While we did remove PayPal and replace it with a new direct bank transfer process, we are happy to help you to the best of our abilities. Please use our contact us form to send a message to our team and they will be able to assist you as quickly as possible:
https://members.pineconeresearch.com/#/ContactUs
Again, we do apologize for your negative experience and thank you for your patience.
Best Regards,
Karen Scott
December 15, 2020 by Sarah jane from United States
Needs to link to bank account first before you can do payout and also after earning $20 they stop giving a survey that matches you.
Pinecone Research responded to this review on January 22, 2021
Hi Sarah Jane,Thank you for leaving us a review. Our bank transfer process is a new option, which we realize does have a lot of steps. Remember, Pinecone Research will never have access to your banking information. We do not store this on our website. The initial payout limit was set to be able to verify your Pinecone account and validate your information.
You will also receive approximately 2-3 survey invitations per month. Some of these invitations are router studies, which will direct you to a live survey, should your demographic information match the needs of the client for that particular survey. We ask that you continue to regularly and frequently check both your email and Pinecone account for potential matching surveys.
Best Regards,
Karen Scott
December 6, 2020 by Rebecca from United States
I was a member of Pinecone for years. I've cashed out through paypal several times. Had products sent to me to test and review and my first online paid discussion survey.
Upon doing all surveys sent to me. I never missed one that was sent to me. The only times were those when the system was temporarily down but not from my end. I was set to participate in my 1st online discussion with other members. Virtual survey/discussion I was so excited because it paid really good. Had all my info for logging into the board which they subcontracted to conduct the discussion. The day before I was to participate I tried to because I was sent a survey to take. And it wasn't working. It said I was no longer a member. I sent an email to "Karen" and never got a response. I told "her" that I was unable to access my account and was about to participate in a online group and needed to know if I should still participate or what and why was my account terminated? Well I debated and pondered well should I go on and take the online discussion or what? Surely if I was terminated I wouldn't be allowed access to the meeting and this is all just a mistake anyway. So I did the online group because if it was just a glitch then I still had my responsibility to honor my commitment. After the online study was over. I tried again to log in. Same response my account was terminated and I was not going to be allowed access to it. Now I'm still waiting on a response from my first attempt to email "Karen". So I check my email and there is a survey invite from "karen" so I say to myself okay it was just a glitch a mistake. I click on the link and NO NO NO... I was once again denied with the same response. I emailed "Karen" again. 2 days later I get s response saying that I was untruthful in my responses to my demographics to their clients. I replied with I'm sorry I don't know what you mean I haven't lied about anything to you or you clients. The email also informed me that I agreed that if i was ever untruthful that i forfeited all of my already earned points and I would be terminated without explanation. Now knowing that I had at least 30 dollars in points already I wouldn't lie about anything because I need the money especially now. I asked for a copy of those responses I gave that they say I lied about. 3 days after that I get a response of we do not have that information but you were untruthful and we can't give you anything. When you were untruthful to our clients you forfeited any and all points that you had or would've made. And I am unable to reinstate you to the panel because of your responses. At this point I'm extremely livid. I am being accused of lying, I an being denied my earnings that I worked for. So if you're my"boss" and I work for you don't you legally have to pay me? And if I was such a liar then why was I allowed to participate in another survey after I was supposedly no longer a member? Why did you wait and respond after I did the online interview? All I know is I was falsely accused and then stripped of my position and pay without proof of my wrong doing only their word. They know I can't afford a lawyer to fight them but I sure hope I can get out the word that greed doesn't discriminate. The upstanding companies that you put your trust in allow this to happen. I'm disappointed and hurt in the way I was treated and used. I still haven't been paid and probably never will. But I know one thing. I know I didn't lie I was faithful to that company for years. And I was tossed out in the snow without a coat or boots. I just wanted what I worked for nothing more and nothing less. But what I got was a slap in the face and a dose of reality. No matter how much of a reputation a company has they will still do you the same way if you allow it. They can have the money I still have my dignity but they can't say the same. Read all the fine print
I never read that if I were to be untruthful I would be stripped of my pay and my membership without even a warning or even a call or email hi Mrs....... we are sorry to inform you that we no longer like you and we kicked you out. So no need to log in because you can't. No I had to buy them to get that answer or any response whatsoever.
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