Pinecone Research
85 Broad Street, New York, New York 10004 US
Tel: 800.864.1224
Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC
Jump to: Pinecone Research Reviews | Rewards | Pinecone Research Sign up
KEY FEATURES:
Amazon gift cards Walmart gift cards Starbucks gift cards Home Depot gift cards Apple gift cards Movie vouchers Merchandise Retail e-vouchers Prepaid debit or credit cards
Online surveys Product testing Surveys for Hispanics Mobile app
Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.
Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.
Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.
How Pinecone Research Works
Pinecone Research Sign Up
Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.
To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.
Payment and Rewards
Reward Types and Amounts
For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:
- Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
- Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
- Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
- Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Redeeming Rewards
To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.
Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.
Earn your First Check/Bank Transfer Automatically
Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.
Visit Pinecone Research's website ›Survey Taking Experience
Survey Types
Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.
Product Testing Opportunities
Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!
Visit Pinecone Research's website ›Community Features
Pinecone Research App
If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!
Quick Customer Service
If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.
Is Pinecone Research Legit or Scam?
Is Pinecone Research Legit?
Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.
Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.
Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!
Pinecone Research Reviews (701)
5 Star Reviews (387) 55.2
4 Star Reviews (93) 13.3
3 Star Reviews (55) 7.8
2 Star Reviews (41) 5.8
1 Star Reviews (125) 17.8
Sort Reviews By: Date | Highest rating | Lowest rating
November 30, 2020 by Melinda from United States
I've seen a LOT of negative reviews on this and decided to share my experience. For one - I know no one read terms and conditions half of the time, but they clearly state that they reserve the right to disable your account at any time. It's annoying, I'm sure for everyone who's experienced it - BUT, they do it when you no longer fit the demographic they're searching for. I recommend cashing out EVERY time you get credited. If you do the virtual card you can use the "save for later" option and keep it all separate from the site in case you're account is deleted.
I've NEVER had an issue with cashing out. I've cashed out for over a year now and never once was I messed over. If you do have a problem, contact their support team. I was late to a product review survey and emailed them, the next day I had a response and the matter was sorted. This site pays very well, I've tried MANY things not out yet, and its probably the only site I don't dread logging in to.
Bonus - they don't send a billion emails a day. You get them only when a survey is ready, which isn't every day. Also, three dollars a survey is soooo worth the ten minutes of time it takes.
November 24, 2020 by Bill from Canada
This has been a major issue since I joined every time I turn around password not working now just falling on deaf ears and no payment. Since they wont return my email and the log in is terrible to try and use not sure and payment center at digital solutions same thing. 20 visa was supposed to be sent to me and expire end of April and I HAVE NOT EVEN REC. CARD TO ACTIVATE cant reach pinecone they not answering as with digital solutions cant even find log in in google anywhere its all bogus or fake warnings but nowhere to sign in, tried to with old email i get to the sign in page first the password doesnt work then after the password works the usernames wrong?????? I am about to just give up.
November 21, 2020 by Antonio from United States
Stay away!!! They ban you for no reason and if you do join, make sure you cashout your points right away, you might login in one day and get a account deactivated message.
November 11, 2020 by Dorothy from United States
They will let you be a member for a few months and even earn gift cards then you will suddenly have your account deactivated for no reason and they refuse to reopen it. Dont bother with this group.
Pinecone Research responded to this review on January 22, 2021
Hi Dorothy,Thank you for reaching out to us regarding this issue. We will need to gather more information in order to help you. Please use our contact us form and a member of our team will help you as quickly as possible:
https://members.pineconeresearch.com/#/ContactUs
Thank you for your patience.
Kind Regards,
Karen Scott
November 5, 2020 by Lynn from United States
This used to be the site everyone wanted to join; excellent prompt payouts. They have since removed PayPal as a payout option and that is a deal breaker for me.
Pinecone Research responded to this review on January 22, 2021
Hi Lynn,We're sorry you've had a negative experience regarding our new points cash out options. While we did remove PayPal, we have instituted a direct bank transfer option! For more information regarding this, please see our FAQ
https://members.pineconeresearch.com/#/FAQ
Please also feel free to reach our to our team with any questions or concerns you may have. We look forward to hearing from you.
https://members.pineconeresearch.com/#/ContactUs
Best Regards,
Karen Scott
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