Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

How Pinecone Research Works

pinecone research website

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Payment and Rewards

pinecone research rewards

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

    • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
    • Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
    • Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
    • Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
    Points Value: 100 Pinecone Research points = $1.00.

    Redeeming Rewards

    To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

    Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

    Earn your First Check/Bank Transfer Automatically

    Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

    Visit Pinecone Research's website 

    Survey Taking Experience

    Survey Types

    Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

    Product Testing Opportunities

    Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

    Visit Pinecone Research's website 

    Community Features

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    Pinecone Research App

    If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

    Quick Customer Service

    If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

    Is Pinecone Research Legit or Scam?

    pinecone research legit or scam

    Is Pinecone Research Legit?

    Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

    Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.


    Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (701)

5 Star Reviews (387) 55.2
55.2
4 Star Reviews (93) 13.3
13.3
3 Star Reviews (55) 7.8
7.8
2 Star Reviews (41) 5.8
5.8
1 Star Reviews (125) 17.8
17.8

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Membership suspended for no reason

October 13, 2020 by Lorrie from United States

I was recently invited to be a member of Pinecone Research. I filled out my profile with 100% honest and complete answers. The next day, I receive an email saying to begin my first survey. I click on the link and it says “membership suspended”. I contact customer service. They send me a reply that says, “We have suspended your account and will not reinstate it. We have researched your profile and you were not honest therefore your membership is terminated.”I have absolutely no idea what they are talking about because I was honest in my profile! I know one thing, I wouldn’t want to take surveys for a company that questions my integrity.

Won’t pay

October 10, 2020 by Carlos from United States

Ok so this app owes me almost 60 dollars. They’ve only given me credit for 18. All my surveys have been completed. There is other negative reviews on this site. Who knows how many people don’t report this abuse. Karen Scott is in charge of this department, and she does a. Dry poor job @ answering any emails that I send her, and when she does, nothing ever gets resolved.

Pinecone Research reply logo

Pinecone Research responded to this review on January 22, 2021

Hi Carlos,

Thank you for reaching out. Regarding this issue, please reach out to our service team using the contact us link so we may more accurately and swiftly assist you:

https://members.pineconeresearch.com/#/ContactUs

Please also note, we do send out router surveys which direct you to live, paid studies. These router surveys are not compensated, and only determine whether your demographics and profile will match a paid study, based on our clients' needs.

We thank you for your understanding and hope to hear from you.

Regards,
Karen Scott
Points missing

October 7, 2020 by Roderick from United States

I had over 4300 points now I only got 0 and have sent messages with the same old tired response.

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Pinecone Research responded to this review on January 22, 2021

Hi Roderick,

We're sorry to hear about your missing points. Please reach out to us using our contact us form so we may further investigate your issue:

https://members.pineconeresearch.com/#/ContactUs

Thank you for patience.

Best Regards,
Karen Scott
USED TO BE BETTER, CAN'T LOG IN

October 1, 2020 by STEPHEN from United States

When I first joined this panel over 2 years ago, I'd get a decent amount of surveys. Now I'm lucky to even to one survey every 10 days. They still give you a decent credit for the survey, but I just don't get that many anymore.

Update: Now I don't get any surveys and I can't log in. This was the same thing that MySurvey pulled. Very unethical!

Among the best

September 26, 2020 by Suzanne from United States

The surveys are enjoyable, non-repetitive, and relevant. I’ve never had an issue and find support to be very timely and helpful if I ever have a question.

Pinecone Research reply logo

Pinecone Research responded to this review on January 22, 2021

Hi Suzanne,

We're happy to hear you have been enjoying your experience with our panel and hope you like our newly redesigned website as well as point redemption features.

Best Regards,
Karen Scott