PointClub Reviews and Features

PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

Jump to: PointClub Reviews | Rewards | PointClub Sign up

KEY FEATURES:

> How PointClub works
> $5 joining bonus
> 200+ gift cards and PayPal
> PointsPlus Instant Win
> Is PointClub legit?

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

• Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).

• Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.

• Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

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PointClub Reviews (232)

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August 21, 2020 by Robert from United States

Slowest payout and it takes forever to find a way to get to customer service. Funny thing is it isn't hard to find the surveys.
If the payout was easy I would still enjoy these surveys.

Fix that payout issue and I will gladly return.
Robert N.

August 19, 2020 by Katherine from United Kingdom

I joined PointClub perhaps a bit late. It always had good promise, it has a lovely design, in depth features and has a lovely vision with its super hero theme and great graphics to go with it. I was excited to get into it, it made me want to do more there.

Though that's where it ends. It took me 8 months to reach the minimum payout of 25.5k points (even with the free 5k start bonus). Sure I wasn't the most active user, but other websites I reached equivalent faster.

When I started there were always recommend surveys for me, sometimes 20+ at any given time. And extra surveys were at times likely to be 100+, always there. Now, sadly I started to reach towards my redemption goal, and everything just disappeared. I slowly scraped the rest and I was just short of a few hundred, in 5 weeks, I only found 6 surveys, of which 5 declined me. I eventually got over the line.

I would have done so sooner, if three surveys from 4 months ago had been accepted. I understand the need of waiting to qualify points or not - perfectly fine - but 4 months? I contacted their support - really helpful people and cannot fault them at all, but it's been a month since then and all I've had is one of the three surveys decline me for unknown reasons, and the other two are still pending.

I've asked to redeem my points and haven't seen my money yet, and looking at other reviews it seems I likely wont for weeks to come.

A small extra gripe is the daily bonus, it takes 100 days to reach the max, and if you miss one day, you slide down to the level below you, sometimes 15+ days worth of progress lost. The problem I have with this most is that it's not clear when a new day begins. For in my timezone I once visited the website early, around 6-7am, before I was traveling for the day with no data or internet. The next day I checked the website and I had lost over two weeks of progress because my login wasn't a "new day". I don't know when a new day starts and it's a little bitter that I lost such progress when to me, it had been a perfectly valid new day.

Truthfully I wanted this website to do well, I enjoy it and its whole design, I wanted to like it, I really did, but in the end it's just been a lot of time and energy for not much in return.

July 29, 2020 by Dawn from United States

UPDATE 7/28/20 - This panel takes much too long to approve points. It’s difficult enough to get a successful survey, then the points pend for MONTHS. This is completely unacceptable. The threshold to cash out is $25.00. Once you cash out, it will be another 3-4 weeks before your money gets in PayPal. I have to prod them to get my money, and I have to prod them to approve pending points. I recently sent them another request to get going on approving the over 19,000 points I have pending. I am within $6.00 of cashing out, and I’ve been stalled for weeks now. They send canned responses. I want to cash out, and them I’m dumping them. I’m done. AVOID.

UPDATE: I have downgraded my review of Point Club. Unfortunately, they have pulled a fast one on their customers. There’s a streak thing where if you login every day, after awhile, you reach different levels where you get extra on top of the points for a survey. For example, for 1,000 point survey, you would get an extra 10% point bonus on top, so it would be for 1,100 points. The more days you login on in a row, the more bonus streak points you get, up to 100%. So for a 1,000 point survey at the top level (champion), it is worth 2,000 points. I’ve reached the champion level. A couple of days ago, they changed it from increments of 10 starting at 10% going up to 100% to increments of 1 going from 1%-10%! I was absolutely floored to see them screw over their panelists like this. So I am pondering whether to stay with them or dump them. I am very disappointed in them. So very shortsighted on their part. They do not care about their panelists.

I was surprised. I had read some bad reviews and was reluctant to join this panel. But I went ahead and joined, with quite a bit of skepticism, and was pleasantly surprised. Within five weeks of joining, I was able to cash out $25 via PayPal. The key is to make sure to login every single day at least once. Even if you don’t complete any surveys, that keeps your streak going. The longer the streak, the more potential points you can get. I started this in late October. It is now early December and I’m already at 60%, meaning I get the regular points plus an extra 60%. So if a survey is 1000 points, I can potentially get 1600 points if I successfully complete the survey. 1000 points equals $1. I’m already almost half way to cashing out for another $25. It’s a matter of being persistent and keeping at it. Take your time doing the surveys. Some of them can be lengthy, but it is worth it. I’m looking forward to keeping at this. This may become one of my main survey panels.

June 15, 2020 by Lisa from United States

When points are earned you sometimes have to wait weeks for them to go from pending to approved. So once you reach the 25,500 point level you have to wait until all pending points are approved. They make you get to 25,500 points to get $25. They "charge" you 500 points to get your reward. I've been waiting on my reward for almost 3 weeks now. I've emailed them twice and get the same answer that they will get it to me ASAP. The only good thing about them is they give you 12 points each time you don't qualify for a survey, up to 5 times per day. Once I get my $25 PayPal (if I ever do) I'm going to unsubscribe from them. Not worth the time you have to put in or the wait for the reward.

June 2, 2020 by Steve from United States

I have been a member of this panel since 2016 which has been through a lot of changes. At one point redemption threshold was below 25,000 pts and points use to be credited instantly without going into pending. In their recent change points are now reduced and I was accused of getting overpaid and that points are credited to my account my error which is not true.

I put in the work, waited for over 2 months for points to be approved and upon doing so I made a $25 PayPal cashout. A few days later my account balance became -23,586 pts. I contacted help-desk on Facebook and was told it is probably a system error and they will get it corrected asap and I should be assured that my hard-earned points are very much safe. Four days later I contacted them as the issue wasn't resolved. (balance still showing -23,586 pts).

Now upon replying I was told that incorrect credits were found to be added in an error and that the cashout I did use those extra points. How could that be possible? when I have to wait over 2 months for points to be approved to make a redemption then saying those points were added to my account by error?
I have logged in almost every day for the past 4 years just to keep my streak going and never seen any points added to my account by error. They also state that the points that I earned in the complete tenure with PointClub are lesser than the amount of cash outs done. I was also told that the cashout I did (what I have earned) is to be canceled and once that is done, points will then be sent back to the main balance and my account will come out of the negative balance. ( So their aim here is to take away my $25 cash out). And even thou they state that my cashout will be canceled and points will be sent back to my account, they know that's not true as it has been 23 days, and my cash out still marked as pending and account balance still -23,586 pts. So overall as it is right now it is saying my account was credit by error of over 50,000 pts ($50). I have been doing surveys for several years for different Panels and have never seen anything like this.

.............................
Update.

So upon making this review I was told to send [email protected] an email followed by a reference to this post so they would investigate my concern(s) which I did.
Upon replying the Customer Service Manager states that no change in the results at the end and cannot be biased by letting me get overpaid.

It's funny how you have to earn your points, go through a process (validate) before it is credited and they calling it overpaid.

As a member of this panel for over four years, I have seen what they had done to their members with their so-called Audit which occurs between November- December of 2017. They terminate lots of accounts because they don't want to pay. I was also a victim and have to go back and forth with them proving what I was accused of was not true before my account was reinstated. Because of this, their ratings went way down hence in June of 2018 PointClub asked their members to review them on SurveyPolice in exchange for an account credit.

For those who are reading this yes you might get paid after waiting for up to 3 months for points to be approved and getting paid, but sooner or later they will find some excuse to either hold on to your funds or block your account.