PointClub Reviews and Features

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PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

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Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!


SurveyPolice Exclusive: 9 Question Q & A with PointClub
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PointClub Reviews (232)

5 Star Reviews (49) 21.1
21.1
4 Star Reviews (18) 7.8
7.8
3 Star Reviews (14) 6.0
6.0
2 Star Reviews (24) 10.3
10.3
1 Star Reviews (127) 54.7
54.7

Sort Reviews By: Date | Highest rating | Lowest rating

slow payouts

October 1, 2020 by helen from United States

I'm still waiting on my payment. 3weeks now. I have been waiting on my $25.00 payment for two weeks. When I email support I'm only getting the same generic message. This is the worst survey site that I have ever joined. You guys already hold the points for weeks and sometimes months before releasing them. I am owed money so pay me.

PointClub reply logo

PointClub responded to this review on October 1, 2020

Dear Helen,

With due respect, we must adhere with standard operating procedures for every participation that is recorded and apologize for any unprecedented delay it may have led to during the entire process.

As the next step, the reward requested on September 07, 2020 was very much credited on September 30, 2020 to your PayPal account.

In case of any doubts, feel free to connect with us and may send an email to [email protected]

Happy to help!

-Team PointClub
At the end of Patience

September 30, 2020 by Rick from United States

I have been a member of this site for years and for a long time this was one of the best sites. However, that is no longer true and has not been for sometime. The delay in getting a survey approved is now at the absurd level. Almost 2 to 3 months to get survey approved. Then when you get enough to earn a reward it is over 3 weeks to get the payout. Let me be clear, no other survey site does this. It might have been worth the wait when the bonus was the same amount as the survey itself but the bonus has been cut 90% so the streak benefit is pretty worthless now. There needs to be major improvements to this site or it is more or less game over.

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PointClub responded to this review on September 30, 2020

Dear Rick

An instant credit against survey(s) completed is for sure the most preferred way for anyone. It had to be replaced with Points Approval System to supply the most accurate data further to our Sponsors and was done to get a better conversion rate in exchange for our club members.

We completely understand that an extended wait time for survey clearance/reward requested may lead to an increased level of frustration. Also, it is very unfortunate that everything fell into such a sequence and all the hassle it may have led to.

However, a scope of exception is always there and we'd to go through unexpected delays recently. We do apologize for the inconvenience caused and your cooperation in the situation is much appreciated.

Our teams are working towards streamlining them both to overcome all the delay recorded. Points pending and reward requested (if any) will be delivered shortly for sure.

In case you’ve got any doubts for us, please route them to [email protected] with the subject line 'URGENT ATTN'. I would like to get in touch with you and double check it myself.

Happy to help!

-Team PointClub
stalls on payments

September 17, 2020 by robbie from United States

I did a survey with these people 28 days ago. You email and ask when will you get paid and they have no answer. Thumbs down. I honestly wonder if they even pay.

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PointClub responded to this review on September 25, 2020

Dear Robbie,

We completely understand that an extended wait time for reward delivery may lead to an increased level of frustration. It is very unfortunate that everything fell into such a sequence and may have caused inconvenience to you.

However, a scope of exception is always there and we'd to go through unexpected delays this time, caused from sources beyond the reach of PointClub.

We've been working hard to overcome the delay caused. The reward as expected was delivered to your registered email address earlier today.

The next time you come across any doubts/concerns, reach out to our customer support team with the subject line 'URGENT ATTN'. I would like to get in touch with you and double check it myself.

Happy to help!

-PointClub Team
PointClub is Super Awesome!!

September 8, 2020 by ELLYN from United States

When I 1st joined I really didn't have a clue as to what I was getting myself into.... but I'm glad that I've figured it out! Point Club requires a few things from it's members: 1. Honesty, 2. Responsibility, 3. Dedication, 4. A Sense of Humor, & 5. Totally Enjoy Doing Surveys on a Daily Basis!! The Rewards are really great too!!

PointClub reply logo

PointClub responded to this review on September 8, 2020

Thank you for such esteemed feedback 👍

We always keep striving hard to make things better as always, so that every PointClub member makes the best out of it.

Do stay around with us! You never know if there will be a surprise headed for all.

- Team PointClub
Time Better Spent

August 27, 2020 by Patty from United States

This survey site is fine if you don't value your time and don't care when you get approved for your reward. You wait anywhere from one month to 3 months to get your completed survey "Approved" then when you have enough points to cash in for a reward (which they do have a nice variety of rewards) you wait another 5 to 10 business days. Your reward was already approved, why wait an additional 5 to 10 business days. I think they are watching carefully how much they pay out at any given time. I have waited many times up to and including 3 months for my survey to be approved and then longer than the 10 business days to actually get my reward. So, if you value your time, then I would suggest you try other sites.

PointClub reply logo

PointClub responded to this review on August 28, 2020

Dear Patty,

An instant credit against survey(s) completed is for sure the most preferred way for anyone. It had to be replaced with Points Approval System to supply the most accurate data further to our Sponsors and was done to get a better conversion rate in exchange for our club members.

We completely understand that an extended wait time for survey clearance/reward requested may lead to an increased level of frustration. Also, it is very unfortunate that everything fell into such a sequence and all the hassle it may have led to.

However, a scope of exception is always there and we'd to go through unexpected delays recently. We do apologize for the inconvenience caused and your cooperation in the situation is much appreciated.

Our teams are working towards streamlining them both to overcome all the delay recorded. Points pending and the Reward requested (if any) will be delivered shortly for sure.

At the end, in case you’ve got any doubts for us, please route them to [email protected] with the subject line 'URGENT ATTN'. We'll be Happy to help!

-Team PointClub