PointClub
#1038, 23679 Calabasas Road Calabasas, CA 91302 US
Tel: 888-229-6664
Contact: [email protected]
Operated by: Innovate Market Research
Jump to: PointClub Reviews | Rewards | PointClub Sign up
KEY FEATURES:
Cash paid via check Cash paid via PayPal Amazon gift cards Home Depot gift cards Apple gift cards Starbucks gift cards Target gift cards Google Play credits Best Buy gift cards Prepaid debit or credit cards Walmart gift cards Movie vouchers Retail e-vouchers Restaurant gift cards Reward Link Sweepstakes entries
Online surveys Mobile surveys Diary surveys Refer-a-friend program
With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.
Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.
Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.
How PointClub Works
What PointClub Is
PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.
Super-Fast Registration Process
Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).
Who Can Join
You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.
Payment and Rewards
Join and Get up to 5,000 Free Points (Worth $5)
Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.
Receive Cash or Gift Cards for Your Participation
By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.
- Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
- Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
- Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.
PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.
Survey Taking Experience
Earn Points for Surveys
Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.
At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.
Tons of Survey Opportunities Available
At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.
Get Points for Screen Outs
If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.
Easy Redemptions
Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.
Visit PointClub's website ›Community Features
PointsPlus Instant Win
PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.
Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.
Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.
PointClub App Download
PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.
Is PointClub Legit or Scam?
Is PointClub Legit?
PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.
Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.
Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!
SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub
PointClub Reviews (232)
5 Star Reviews (49) 21.1
4 Star Reviews (18) 7.8
3 Star Reviews (14) 6.0
2 Star Reviews (24) 10.3
1 Star Reviews (127) 54.7
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May 31, 2019 by Jessie from United States
I've been faithfully logging into this site for Months now and I thought I MIGHT have missed a day...if you miss a day they set your progress back one point level...crazy when it takes about 15-16 days to advance one point level but whatever....then I logged in early this morning and saw I had been bumped back ANOTHER point level! And I KNOW I didn't miss a log in this time....so I was all set to be at 90%...might have missed one day but now I'm thinking I might not have....then this morning I'm now 15 days from being at 70%!! What the entire HELL?? My message to customer service has yet to be answered.
***June 30 and STILL no answer to my email about my account or any answer here! Hmmmmm suspect much??*** And I read your answer...gave you the benefit of the doubt and followed your instructions to the letter. I've logged in EVERY DOG GONE DAY.....and tonight at 12:03am I logged in again to see my account had been set back TWO levels!! TWO!! So to your "solution" and your "answer" I say bull muffins!! I don't deal with dishonest companies and I hope anyone reading this doesn't abide by them either. A lie is still a lie no matter how many pretty words you use to tell it....just like a sow in an evening gown...no matter how much lipstick you put on it...is still just a pig in a dress. Bye Felicia.....
****Aug 2 I don't know whom this mystery "Sana" person is they keep telling people to contact but she sure as heck hasn't bothered to answer me...I doubt she's answered anyone else.....I'm half suspecting there's not a single person there ever named Sana! They've lied about so many other things what's one more right? What a joke!
OMG I just read some more reviews and they are STILL telling people to contact “Sana”??!!?!! Pppffftttt HAAAAAAA HAHAHAHAHAHAH!! What a joke!! Don’t even bother!!! I don’t believe there is or ever was such a person!
May 27, 2019 by Zeek from United States
PointClub pays higher than almost any survey site If you go site everyday,you jump up in levels if you keep up a streak(just going to site).
After Sailing through my first payout of $25 (their payout threshold),I asked if I change to my GF & my joint PayPal account as I was having issues with PayPal on my account... After waiting about 10 days for a reply PointClub said yes it was okay(by then I had accrued $45 in rewards &had $20 pending),I tried to cash out & then they said they needed Valid ID photo... So I sent it & they Snarkily replied that my ID was "Not even close" along with other rude comments.
My ID was Valid & I've never had Any Issue with sending a pic of it to Any other company/survey site or whatever.
I'M NOT FINISHED: then they give my GF the runaround after she cashed out $25.
These Clowns are terrible, not to mention their interface/layout & 'graphic artwork'/Captain Points or whatever are dumb as well as juvenile.
STAY AWAY after 1st cash out.
PointClub responded to this review on May 27, 2019
Hi Zeek,Please be advised that our security servers are designed to locate redundancies in our database and using the same PayPal Id is one of them. However, if manually adjustments were done in your case, then there shouldn't be any issue.
We request that you reach out our customer support team with the subject line "URGENT ATTN: SANA". I would like to get in touch with you and take care of your other concern(s) myself.
May 24, 2019 by Susanne from United States
Everything I have read about pending points said it could take up to 4 weeks to be approved. I have points from 3/7/19 that still have not been approved! When I first started the points were getting approved pretty fast now it takes forever! Cashed out for the first time almost 2 weeks ago. I wonder how long that's going to take to get.
PointClub responded to this review on May 25, 2019
Dear Susanne,We regret for the inconvenience caused.
Please be advised that the points as brought up by you, have already been cleared and added to the main balance of your PointClub account.
Going ahead, we collate all the cash out requests on weekly basis, and are then sent ahead for further processing with the start of following week. You should receive your second cash out soon.
We request that you reach out our customer support team with the subject line "URGENT ATTN: SANA". I would like to get in touch with you and take care of your other concern(s) myself.
Best regards,
PointClub
May 21, 2019 by Charles from United States
This "used" to be one of my favorite sites. They always took a little longer to pay out than other sites. Usually about 10-14 days which isn't a big deal as long as you get paid. The layout was nice the surveys were clearly listed with the amount of time and the incentive amount. I had my level 10 streak going for over a year straight. About 1 and a half - 2 weeks ago they completely changed the layout. Now you have to scroll through and click on every single survey to see how much it pays and how long it takes. It's in a small frame and seems not worth the effort anymore. Also, my level 10 streak has been reset to level 9 TWICE since they changed the site. (they corrected it then it did it again) Whoever designed this new website should be fired. Also the pending points take forever to get approved. I am still waiting for approval for some as far back as April 6th. If they want a 4 or 5 star review then CHANGE IT BACK!
PointClub responded to this review on May 22, 2019
Hi Charles,Sincere apologies for the inconvenience caused.
Please be advised that the concept is still the same, it is just the interface has changed with the launch of PointClub's new website. We have all the information available, as it used to be in the old version.
We request that you reach out our customer support team with the subject line "URGENT ATTN: SANA". I would like to get in touch with you and take care of your other concern(s) myself.
Best regards,
PointClub
May 16, 2019 by Derrick from United States
I have done many different survey sites but this one is by far the worst. sure you complete some surveys and get points and even get a few 12 points a few times a day but in the end it means nothing when it takes over a month or more to get any pending points approved.. if you needed any money in a timely fashion this site is NOT for you.. slowest site on getting pending points reviewed and approved and I have never been more frustrated. They also changed there sites interface and it looks horrible. The streak aspect is also horrible because you miss one day and you start back at day 1. Really cant wait to get my pending points approved and then Im done with them and wouldn't rely on them for anything in the future...
PointClub responded to this review on May 17, 2019
Dear Derrick,Sincere apologies for all the hassle. Please reach out to customer support team with the subject line "URGENT ATTN: SANA". we would like to get in touch with you and take care of all the issue(s).
Thank you
PointClub
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