Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkDaily surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (587)

5 Star Reviews (101) 17.2
17.2
4 Star Reviews (70) 11.9
11.9
3 Star Reviews (45) 7.7
7.7
2 Star Reviews (67) 11.4
11.4
1 Star Reviews (304) 51.8
51.8

Sort Reviews By: Date | Highest rating | Lowest rating

redeeming points

April 29, 2021 by Charlotte from United States

I have been trying to get through to these people for quite a while. Since they went with the Influencer logo it takes up half my computer screen, I have to work to find surveys through a inch wide space. There is no way to find how to redeem my 90,000 + points. Have been trying since reaching 75,000 to no avail.

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Toluna Influencers responded to this review on May 4, 2021

Hi Charlotte,

I sincerely regret hearing that you continue to encounter this inconvenience. Based on the details you shared, the issue should be easily solved by adjusting the zoom level in your browser. As you mention you are using a computer, you can do this by clicking CTRL and - (as it seems you need to zoom out) simultaneously until the page is perfectly visible. Alternatively, you can try using a different browser - for best results we recommend the latest version of either Google Chrome or Mozilla Firefox.

Once the zoom level has been properly set, you can proceed with exchanging your points by visiting the Rewards Center and choosing one of the options available there.

If you are still having troubles accessing your account after trying these, please e-mail me some full screenshots at [email protected] with the following as subject: 'Survey Police review - follow-up' and I will personally follow up on your case!

Hoping everything will be resolved soon,
Katy
Toluna Team
Jump in the fun!

April 28, 2021 by Janet from United States

Toluna you get to answer surveys. And play games enter into win fun points. I been using Toluna and it's one of my favorites. Try it

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 29, 2021

Hello Janet,

Thank you so much for this great review! We really appreciate your loyal membership and your feedback!

You can find us at https://toluna.com/contactus anytime you have a question!

Have a lovely day!
Toluna Team
Sometime no paid survey

April 23, 2021 by Suhartini from Indonesia

I am a subscriber of Toluna until now. But sometimes the Toluna system suddenly errors after we completed some surveys. It was terrible. Just a suggestion for Toluna, please screen out quickly if our profile does not qualify. Not after completing a survey, the system said..sorry it was quickly full!

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 26, 2021

Hello Suhartini,

I am truly sorry to hear that your experience on Toluna is not at the level we would have liked and I would certainly appreciate the opportunity to change it for the better.

We do have a screening process set in place at the beginning of each questionnaire to determine whether you are part of the target group needed. If you are not part of the targeted demographic (or the quota for your group profile has already been reached), the survey will close, and you will not receive points for it. If you fail to qualify for a survey, then points will not be rewarded as we/our clients will not use that data for their research as it is not considered valid.
When your participation is interrupted towards the end of a questionnaire, it might be either a routing error and/or the result of a quality check.

For any questions or survey concerns you may have, our support teams remain available at https://id.toluna.com/contactus, so please don't hesitate to get in touch and share some details about any inconvenience encountered - we'd very much appreciate the opportunity to make things right and improve your experience!

Hoping to hear from you soon,
Toluna Team
Avoid Toluna

April 19, 2021 by John from United States

Toluna is probably the worst of all survey sites. Do not under any circumstances use this site. They will stop at nothing to avoid paying you. You will complete a survey and they will say that you failed to qualify. You name a dirty trick and they will do it.

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Toluna Influencers responded to this review on April 20, 2021

Hello John,

I am terribly sorry to hear you feel this way. Would you mind submitting a ticket at https://us.toluna.com/contactus with 'Survey Police - follow-up' as the subject and sharing some details about the inconveniences encountered? I would be delighted to look into any and all of your concerns in order to ensure you benefit from the best possible experience on Toluna.

Kind regards,
Katy
Surveys

April 1, 2021 by Sharon from United States

This has never been even close to one of my favorite survey sites because it was close to impossible to qualify for a survey; maybe one every six weeks or more, but I decided to keep it because I was in no hurry. I wish I had read the contract better because I recently had 8,000 pts deleted because they had 'expired'!! This is how this site gets something for nothing. I was going for a $25 gift certificate and was getting close, so I unsubscribed and I would advise others to not deal with this site. Total rip-off!!

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 4, 2021

Hi Sharon,

Thank you kindly for sharing your detailed feedback with us, we really appreciate the gesture and the honesty. It saddens us to hear you are dissatisfied with your experience on Toluna.

It is never in our intention to make our influencers feel like they are deceived in any way, and we'd like to sincerely apologize if some occurrences have made you feel like this would have been the case. This being said, please rest assured that our points expiration policy is in no way meant to deduct points from our users as a way to keep them from accessing rewards; its sole purpose is to engage our influencers and encourage them to be constantly active, while earning more points and enjoying the multiple reward options we offer. We have reward options at different thresholds so that even the members who just casually complete our surveys can benefit from our rewards.

We consider we are diligent in communicating this information both on the site (in the terms and conditions accepted upon registration and in our FAQs), as well as a notification in members’ accounts, and that is sufficient for members to be well informed and at the same time not feel overwhelmed with repetitive information from all channels.

We are always happy to help our influencers benefit from the best possible experience on Toluna, based on their expectations and needs. If there is anything we can do for you, please don't hesitate to let us know at https://us.toluna.com/contactus.

All the best,
Katy
Toluna Team