Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkDaily surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (590)

5 Star Reviews (101) 17.1
17.1
4 Star Reviews (71) 12.0
12.0
3 Star Reviews (46) 7.8
7.8
2 Star Reviews (67) 11.4
11.4
1 Star Reviews (305) 51.7
51.7

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I had to leave

April 25, 2020 by Allison from United States

I've been with Toluna for a long time. However, I had to say goodbye. I've seen other people complaining about their points expiring and going away. Same, happened to me. I was saving up for a nice gift. I was close, when I logged in few days later, about 10k points were removed. I was also having issues not getting enough points. Lousy 1,000k ones that take forever to complete. I had to unsubscribe and leave now. I know they will say this in our policy bullcrap since 2010, but doesn't make it RIGHT! I belong to other panels/communities who treat me better.

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 27, 2020

Hi Allison,

Thank you very much for your sharing your thoughts! We greatly appreciate all the feedback we receive as it is key to improving the experience of our global community

The points expiration policy is part of our loyalty program used to engage our members and encourage them to be more active on the platform. The points you earn don't expire in a short amount of time, but after 12 months from the date they are added to your account. We know how hard influencers like you work to earn points, so you are notified in your account with a pop up bar on the top of the page with 28 days before they expire so that you may get the chance to use them. We offer various reward options at different thresholds so that our active members may find one suitable for them.

We are terribly sorry to hear you have chosen to close your Toluna account. We'd love the opportunity to change your opinion for the better, so if you wish to give us a second chance, please don't hesitate to reach us at https://us.toluna.com/contactus!

We would be very happy to have you back into our community!

Kind regards,
Katy
Non-accredited surveys

April 24, 2020 by Ava from United States

Hi, I'd like to know why you haven't credited the surveys for a week? Generally you have a very fast survey accreditation system, plus you pay punctually which I think is a great point in your favor and that's why I'm still with you through time. But I am discouraged from taking surveys and I don't see the points I make being credited. I hope you continue to provide a service as you have done up to now, efficiently.

Greetings to your entire team.

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 27, 2020

Hi Ava,

We thank you kindly for sharing your feedback and please accept our apologies for this recent occurrence.

We are aware that currently some of our surveys are not credited instantly, like you are used to, and we are very sorry for this. This is due to a system glitch that our team is working on fixing.

We'd like to reassure you that we have never deliberately delayed crediting points for our influencers’ valuable participations, but as on any other digital platform, errors may happen from time to time.

Our Technical Team is working on finding a resolution with the utmost priority. You do not need to worry, as once the issue is resolved, you will see all the points that appear now as pending, correctly posted to your account.

Please do not hesitate to contact us at https://us.toluna.com/contactus for any concerns and the support team will always be happy to assist you!

Kind regards,
Katy
Late payment from BTC

April 11, 2020 by Tessa from United States

Hello, I would like to congratulate you for the good work you are doing, I think it is a great place to conduct surveys. My concern is the following, I have noticed that the payment for BTC is taking longer than usual, and my status is in Processing. I would like to know if they have stock on the BTC cards and if they have an estimated date for making those payments? Thank you very much.

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 23, 2020

Hello Tessa,

Thank you kindly for sharing your review! Your beautiful words reaffirm the hard work and passion we put in every day to deliver the best to our Influencers!

We'd like to offer our deepest apologies for the temporary delay in processing some Bitcoin reward requests. Everything is back to normal now, and you should be able to find the processed reward in your account, as usual.

Our support team will be happy to assist whenever you have any inquiries or feedback to share, so please don't hesitate to reach them at https://us.toluna.com/contactus.

Thanks again for taking the time to submit your feedback, we appreciate it. See you soon on the site!

Warm regards,
Toluna Team
No surveys

April 10, 2020 by Bongani from South Africa

Surveys not available most times. Cannot even complete personal profile. Very time wasting.

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Toluna Influencers responded to this review on April 13, 2020

Hi Bongani,

Thank you for taking the time to submit your review.

I am really sorry to hear that you have encountered difficulties in accessing your Toluna account.
I would like to reassure you that Toluna.com and our surveys are working properly and all active members should be able to participate as long as they are accessing the surveys from the country where they registered.

I would like to have a closer look at your account's situation and personally assist you if you would give me your username or submit a ticket at https://za.toluna./com/contactus with the subject "Survey Police - follow-up".

Best wishes,
Katy
Slow Process

April 7, 2020 by Fraser from United Kingdom

Takes forever to get to the payment threshold and then takes a while to get the actual payment. Very slow process but payment does eventually arrive.

April 2020 UPDATE: Payments are a lot faster now. Usually within 2 weeks.

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 23, 2020

Hi Fraser,

Thank you for updating your review, it is much appreciated!

Our influencers' satisfaction is our top priority. We are committed to providing you with the best and most rewarding experience on our global community and we work relentlessly to improve our process.

Our support team remains at your disposal for any questions or additional feedback you might have, so please don't hesitate to contact us at https://uk.toluna.com/contactus. We'd love to give you a 5 star experience on Toluna!

Best,
Toluna Team