Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (590)

5 Star Reviews (101) 17.1
17.1
4 Star Reviews (71) 12.0
12.0
3 Star Reviews (46) 7.8
7.8
2 Star Reviews (67) 11.4
11.4
1 Star Reviews (305) 51.7
51.7

Sort Reviews By: Date | Highest rating | Lowest rating

What Toluna means to me

December 5, 2019 by mildred from United States

It gives me great pleasure to be able to give my opinion and receive a reward later for doing so.

Toluna Influencers reply logo

Toluna Influencers responded to this review on December 6, 2019

Hello Mildred,

Thank you for taking the time to share your review! Hearing the amazing experiences of our influencers inspires us to improve and deliver better services year on year.

It is very encouraging to see that we have such active and engaged members in our community as it inspires others to follow your example.

We greatly value your loyal membership!

Best regards,
Toluna Team
Interesting surveys

November 8, 2019 by Debbie from United States

Toluna is my favorite survey site because not only do they keep the surveys interesting with changing topics throughout the survey.

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Toluna Influencers responded to this review on November 11, 2019

Hi Debbie,

Thank you so much for taking the time to share your wonderful review with us and the community!

We’re so happy to hear that you enjoy our research studies! We always try to bring forth new and exciting opportunities for our Influencers. We encourage you to check all the features available on our site - you can also create quality content or participate in games and contests, to earn more points while having fun at the same time!
Did you know that we also have a Toluna magazine , where you can find interesting news, fun facts and updates from the community? Go check it out at http://e-mag.toluna.com/bookcase/ukbj!

We are looking forward to seeing you on Toluna.com!

Warm wishes,
Toluna Team
Points expired - Not a good panel for Greek people

November 6, 2019 by Anna from Greece

I wanted to reach 65000 points to get a paypal reward and I realized that my points expired because I didn't redeem them (I had reached 30000 points and as you understand, if the points are expired every x months, and there are not many surveys for greek users, I will never reach 65000 points). I will delete my account as it's waste of time.

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 7, 2019

Dear Anna,

Thank you for taking the time to share your feedback with us and the community. We are extremely sorry to hear that your experience is not as satisfactory as we would have liked.

We want to let you know that the number of available surveys may vary from day to day, depending on our clients' needs. Hence, there may be days with many opportunities to provide your feedback, but also days with fewer available surveys. To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date. Your Profile Surveys can be accessed directly from the "Survey Center" or via the Surveys menu in the header: Surveys > Profile Surveys. For each completed personal profile survey, you are awarded 100 points. Remember to update your profiles every 6 months to earn more points and get better targeted surveys.

The points you earn don't expire in a short amount of time, but after 16 months from the date they are added to your account. We know how hard our Toluna Influencers work to earn points, but please note that you are notified in your account with a pop up bar on the top of the page with 28 days before they expire so that you may get the chance to use them.
At the moment, we have many reward options available at different thresholds, so that both very active members as well as the ones who are active less frequently can easily request a reward.

Our support team remains at your disposal if you have any questions or concerns. Simply submit a ticket at https://gr.toluna.com/contactus and provide as many relevant details as possible so that our colleagues may assist you accordingly.

Best wishes,
Toluna Team
avoid

November 5, 2019 by matthew from United States

Various problems. Customer service refuses to get back to clients within reasonable amounts of time. Errors/problems with website/reward compensations/etc.

I have never in my years of taking surveys with several different companies encounter so many errors and problems that company just drags its feet to attempt on correcting or making right again.

As an alternative I would highly recommend the following websites instead: Swagbucks, Vindale Research, and OneOpinion.

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 6, 2019

Hello Matthew,

We are so sorry to hear that the experience you had so far did not meet your expectations. Our influencers’ experience and satisfaction is a top priority for us and your review is very concerning to us.

We are sorry to hear that you are not happy with our customer service and we would love to have the opportunity to offer you a service to the level you expect.
When contacting our customer service, please make sure to send as many details as possible about the issue you’re experiencing, for example the survey number or a screenshot of the issue. By supplying this relevant data our customer support team can better assess the situation and find a solution quicker for you to have a better experience on Toluna.com!

We are also sorry to hear that you had difficulties accessing our website and claiming your rewards and we apologize for this. These type of errors may happen from time to time on any digital platform, but refreshing the page or clearing cookies and cache can sometimes resolve the issue; as it allows your browser to reflect any recent updates or fixes. If it doesn’t get resolved after doing this, we are always happy to help and further look into any issues or concerns you might have.

If you have any inquiries that you feel were not properly addressed, I would like to follow up on those personally and find a solution as soon as possible. Would you mind sharing your username with me or send me an email at https://us.toluna.com/contactus with the following as subject: SurveyPolice Review - follow-up

Best wishes,
Katy
Dont waste your time

November 2, 2019 by Dionne from United States

Most legit survey panels ask a few initial questions to see if your the right demographic for a particular survey or not. If you dont fit the qualifications, your notified & then directed or offered to try another survey. Not Toluna, they will have you spend 20 min of your time or more taking the actual survey (not general age, sex, occupation, etc. questions, but the actual survey questions) only to boot you out with a variety of excuses like "you're not the right demographic", or " sorry survey has filled".....things legit survey panels tell you before you actually answer half the survey. Or you will just get directed back to main page with a message saying "sorry you reached this page in error" with an offer to try yet another survey and then you begin the same cycle again.....answer half of a survey, get booted, & no survey points. Guess it works for them, they actually get alot of data from the questions you do answer before they boot you before you reach the end without having to compensate members with points.

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 4, 2019

Hi Dionne,

We would like to thank you for your honest review and would like to apologize for the negative experience you had when taking part in surveys! We would like to change that for the better.

To make sure the surveys you answer are right for you, we have indeed a screening process in place to ensure you fit the target group. Sometimes, determining whether someone qualifies for a survey takes just a few questions other times, it may take more questions. In such cases you are automatically redirected to a new survey opportunity. This usually happens in the first half of the survey, however if and when this happens towards the end of a questionnaire, it might be the result of a quality check. Nonetheless, when you feel it was not the result of a quality check, we invite you to contact us and we will investigate the situation further.

When you don't qualify for a survey the points will not be rewarded as your responses are not used in the final research findings and we don’t get paid for them either by our clients.

To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date. By doing this you will also earn 100 points for each profile completed.

Our support team also remains at your disposal whenever you have any inquiries or feedback to share. Simply submit a ticket at https://us.toluna.com/contactus and provide as many relevant details as possible so that our colleagues may assist you accordingly.

Best wishes,
Toluna Team