Toluna Influencers
21 River Road, Wilton, Connecticut 06897 US
Tel: 1 (972) 732 7323
Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group
Jump to: Toluna Influencers Reviews | Rewards | Toluna Influencers Sign up
KEY FEATURES:

Cash paid via PayPal
Amazon gift cards
Apple gift cards
Best Buy gift cards
Target gift cards
Walmart gift cards
Starbucks gift cards
Movie vouchers
Movie vouchers
Restaurant gift cards
Retail e-vouchers
Sweepstakes entries

Online surveys
Mobile surveys
Mobile app
Daily surveys
Video surveys
Diary surveys
Teen surveys
Refer-a-friend program

Minimum of 30,000 points ($10) required to request a reward.

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.
People from all over the world are invited to join their community to voice their opinions for cash.
How Toluna Influencers Works

Create an account for 500 free points
With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.
Take interesting surveys to earn rewards
Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.
Fill out the profilers for more points
When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.
Payment and Rewards

How to Redeem Points
Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.
Rewards Options
Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:
- PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
- e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
- bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.
Note that rewards options will vary based on your country of residence.
Rewards Processing Times
Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!
Visit Toluna's website ›Survey Taking Experience

Start taking surveys
The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).
Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.
Points Earned Per Survey
The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.
Points Expiry
When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.
Visit the Toluna Influencer's website ›Community Features

Download the Toluna Influencers App
Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.
Additional ways to earn points
Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:
- Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
- Games - play fun games such as answering trivia questions to earn bonus points.

- Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.
Refer-a-friend program
Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.
Is Toluna Influencers Legit or Scam?

Is Toluna Influencers legit?
Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.
Eligibility: Residents worldwide 13+
Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!
Toluna Influencers Reviews (590)
5 Star Reviews (101) 17.1
4 Star Reviews (71) 12.0
3 Star Reviews (46) 7.8
2 Star Reviews (67) 11.4
1 Star Reviews (305) 51.7
Sort Reviews By: Date | Highest rating | Lowest rating
September 18, 2019 by Hubert from Canada
I have been a member for 3+ years and in the past six months their service has disappeared. I get paid for about 50% of the surveys I do and the rest go into error limbo! Toluna says I will get points but I haven't seen any yet when they go to error page. What a rip!

Toluna Influencers responded to this review on September 19, 2019
Hi Hubert,We are terribly sorry and disappointed to hear that your experience on Toluna is not at the level we would we would have liked.
It’s important for us to hear about your experience to deliver a service as you would like it to be, and we hope we can make it better if you give us another chance!
First of all, we would like to reassure you that we do not engage in such derogatory practices, like not paying for complete survey participation.
The situation you describe could be a re-directing issue from the client's survey. In such instances, if you are not correctly redirected back to the Toluna website after completing the survey on our client's platform, but you did reach the end of the survey, you are registered as a qualified and complete respondent on our client's database.
As soon as the survey in question is closed, the client analyzes the data and sends us the list of qualified respondents so that we may adjust our records and reward all the members entitled to receive the incentive.
We can confirm that Toluna.com is working properly and you should be able to access your account and our surveys without any problems. For the best user experience, we recommend using Mozilla Firefox or Google Chrome and if you happen to encounter difficulties, making sure that besides clearing cache and cookies, you do not have any browser add-ons that could interfere with how websites are displayed.
If you encounter any similar situations in the future, please do not hesitate to get in touch with us. When contacting our customer service, please make sure to send as many details as possible about the issue you’re experiencing, for example the survey number and a screenshot of the issue. By supplying this relevant data our customer support team can better assess the situation and find a solution quicker for you to have a better experience on Toluna.com!
We really appreciate a lot your loyal membership and your feedback!
Best wishes,
Toluna Team
September 15, 2019 by Joko from Indonesia
i often get "its not you, its us" for doing survey with Toluna, when i contact Toluna, support , they answer that if i have finished the survey the point will be credited if if the survey project finished, but what if the survey progress 80% and not yet finished then encounter "its not you, its us". They can not answer it.

Toluna Influencers responded to this review on September 17, 2019
Hi Joko,We are terribly sorry and disappointed to hear that your experience on Toluna is not at the level you expect.
It’s important for us to hear about your experience to deliver a service as you would like it to be, and we hope we can make it better if you give us another chance!
We are sorry to hear that you had difficulties accessing our website. These type of errors may happen from time to time on any digital platform; refreshing the page or clearing cookies and cache can sometimes resolve the issue, as it allows your browser to reflect any recent updates or fixes.
For the best user experience, we recommend using Mozilla Firefox or Google Chrome and if you happen to encounter difficulties, making sure that you do not have any browser add-ons that could interfere with how websites are displayed.
We would love to have the opportunity to offer you a customer service to the level you expect. When contacting our help-desk, please make sure to send as many details as possible about the issue you’re experiencing, for example the survey number and a screenshot of the issue. By supplying this relevant data our customer support team can better assess the situation and find a solution quicker for you to have a better experience on Toluna.com!
If you have any inquiries that you feel were not properly addressed, I would like to follow up on those personally and find a solution as soon as possible. Would you mind sharing your username with me or send me an email at https://id.toluna.com/contactus with the following as subject: SurveyPolice review - follow-up.
Awaiting your response,
Katy
September 14, 2019 by Elvira from Australia
I like Toluna, they always have plenty of surveys, you can easily redeem (in fact your gift cards come very quickly to the site) and they have good customer service. My only slight complaint is that sometimes the survey fills up while I am doing it and its a bit hit and miss as to whether they will compensate you some when you contact them, and also it would be good to be able to get cash, although Wish cards always come in handy. Well done Toluna!

Toluna Influencers responded to this review on September 17, 2019
Hi Elvira,Thank you so much for taking the time to share your opinions, as they help us better shape the Toluna experience!
We are thrilled to hear that you enjoy our surveys! We encourage you to also go check our new exciting Games section, where you can earn more points and have some fun at the same time: http://au.toluna.com/games.
Each survey we launch has its own specific respondent needs and targets. To make sure the surveys you answer are right for you, we have indeed a screening process in place, at the beginning of each survey, to ensure you fit the target group. If you don't, the survey will close and you will be automatically redirected to a new survey opportunity. It can also happen that you access a survey for which our system detects that the quota for your group profile has been reached. In such cases you are also redirected to a new survey opportunity.
We recommend you always keep your profile surveys up to date. These are designed to get to know you better so that we can send you the best targeted survey invitations. Having all your profile surveys up to date is very important and contributes a lot in significantly increasing your chances to receive the right surveys for your profile, thus qualifying in more surveys.
We always strive to increase our influencers' satisfaction and are doing our best to deliver better and faster rewards. We currently have multiple rewards on the site, at different thresholds and with different processing times. Our PayPal payment option is an extremely popular reward, and to answer our influencers’ requests we have extended it to more and more communities
Also, most of the rewards are now processed much faster than in the past, within just a few days. Go check them out at https://au.toluna.com/rewards!
We are so happy to hear that you are satisfied with our Customer Service! We will pass this on to our colleagues as it will highly motivate them even further to strive to provide the best in class services.
Thanks again for your kind words and we look forward to seeing you on Toluna.com!
Warm wishes,
Toluna Team
September 13, 2019 by Rosalind from United States
It’s rare that you find a research group that is Great at only sending you surveys that are relevant and important to you. Toluna manages to do so EVERY time.

Toluna Influencers responded to this review on September 17, 2019
Dear Rosalind,Thank you for taking the time to send us your review, your feedback is much appreciated!
We are glad to hear that you enjoy the Toluna experience! Your review reaffirms the hard work we put in every day to offer the best experience to our influencers. That is very important to us and your nice words are very rewarding!
Whenever you have a question or concern don’t hesitate to submit a ticket at https://us.toluna.com/contactus and our helpdesk team will be happy to help.
Best wishes,
Toluna Team
September 3, 2019 by jami from United States
I have been on this panel for about two years and the surveys are fun, and it's easy to cash out on their site.

Toluna Influencers responded to this review on September 6, 2019
Dear Jami,Thank you for taking the time to send us your wonderful review!
We are glad to hear that you enjoy the Toluna experience! Your review reaffirms the hard work and passion we put in every day to offer the best experience to our influencers. That is very important to us and your nice words are very rewarding!
Whenever you have a question or a comment to make, don’t hesitate to submit a ticket at https://us.toluna.com/contactus and our helpdesk team will be happy to assist.
We really appreciate a lot your loyal membership and your feedback!
Best wishes,
Toluna Team
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