Toluna Influencers
21 River Road, Wilton, Connecticut 06897 US
Tel: 1 (972) 732 7323
Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group
Jump to: Toluna Influencers Reviews | Rewards | Toluna Influencers Sign up
KEY FEATURES:

Cash paid via PayPal
Amazon gift cards
Apple gift cards
Best Buy gift cards
Target gift cards
Walmart gift cards
Starbucks gift cards
Movie vouchers
Movie vouchers
Restaurant gift cards
Retail e-vouchers
Sweepstakes entries

Online surveys
Mobile surveys
Mobile app
Daily surveys
Video surveys
Diary surveys
Teen surveys
Refer-a-friend program

Minimum of 30,000 points ($10) required to request a reward.

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.
People from all over the world are invited to join their community to voice their opinions for cash.
How Toluna Influencers Works

Create an account for 500 free points
With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.
Take interesting surveys to earn rewards
Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.
Fill out the profilers for more points
When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.
Payment and Rewards

How to Redeem Points
Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.
Rewards Options
Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:
- PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
- e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
- bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.
Note that rewards options will vary based on your country of residence.
Rewards Processing Times
Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!
Visit Toluna's website ›Survey Taking Experience

Start taking surveys
The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).
Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.
Points Earned Per Survey
The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.
Points Expiry
When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.
Visit the Toluna Influencer's website ›Community Features

Download the Toluna Influencers App
Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.
Additional ways to earn points
Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:
- Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
- Games - play fun games such as answering trivia questions to earn bonus points.

- Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.
Refer-a-friend program
Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.
Is Toluna Influencers Legit or Scam?

Is Toluna Influencers legit?
Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.
Eligibility: Residents worldwide 13+
Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!
Toluna Influencers Reviews (590)
5 Star Reviews (101) 17.1
4 Star Reviews (71) 12.0
3 Star Reviews (46) 7.8
2 Star Reviews (67) 11.4
1 Star Reviews (305) 51.7
Sort Reviews By: Date | Highest rating | Lowest rating
August 21, 2019 by Cristine from United States
I get alot of surveys from them. I love that if I qualify for the survey I will know that within the 1st one or two questions they ask. You don't have to sit there for 10 minutes answering to only find out you're not qualified. Luckily I usually qualify for the surveys that are sent to me. I love that it tells you how long the survey will take you to complete. I never had any issues with them that they haven't helped me with. I was never one to go on to their web page but I find myself going on there to see what polls are available to answer. I look forward to the magazine too.

Toluna Influencers responded to this review on September 6, 2019
Hi Cristine,Thank you for taking the time to send us this wonderful review, your feedback is much appreciated!
We are glad to hear that you enjoy the Toluna experience! Your review reaffirms the hard work we put in every day to offer the best experience to our influencers. That is very important to us and your nice words are very rewarding!
You are clearly a very loyal and engaged member of our community, so we are sure you have also noticed the other changes over the past year along with the Toluna Magazine that you can check out at http://e-mag.toluna.com/bookcase/ukbj: a new landing page illustrating our new value proposition, the addition of games, a much faster delivery time for rewards, just to mention a few. We are trying all of these things, with more to come, to offer the best user experience for all our members and your feedback is key to ensuring your ongoing satisfaction.
We are so happy to hear about your satisfaction towards our Customer Service, we will pass this on to our colleagues as it will highly motivate them even further to strive to provide the best in class services.
Whenever you have a question or concern, don’t hesitate to submit a ticket at https://us.toluna.com/contactus and we will always be happy to help.
We really appreciate a lot your loyal membership and your feedback!
Best wishes,
Toluna Team
August 12, 2019 by Ravisagar from India
It takes 51000 for redeem value it takes long and give only 5 $ . it have to give 20$ to redeem 51000 points.

Toluna Influencers responded to this review on August 15, 2019
Hi Ravisagar,Thank you for taking the time to submit your review!
We are very sorry to hear you’re not happy with the experience on Toluna.com. We would love to have the chance to change your opinion for the better!
We offer many reward options at different thresholds so that both very active members as well as the ones who are casually active can easily request a reward. We currently have multiple rewards on the site, that you can easily check at https://in.toluna.com/rewards.
We have many surveys available every day that you can find in My Survey Centre section of your account. All you need to do is login on Toluna.com and start taking surveys! The more surveys you complete, the faster you will accumulate points and be able to redeem your favorite reward.
Survey incentives vary based on theme, complexity of the study, length of interview, etc, hence a complex survey will be awarded with a higher number of points than a very quick and simple one. Survey points can vary between 15 and 15.000 points usually and sometimes even higher.
If you haven't accumulated yet enough points to request a reward, you can either use your existing points for an entry ticket to our Toluna Millionaire Sweepstake for a chance to $1,000,000 points, or you can increase your balance by completing more surveys, voting on sponsored polls, playing games, creating quality content or participating in contests launched by Toluna Team.
If you have any question or you need assistance with anything please do not hesitate to get in touch with our Support Team directly by submitting a ticket at https://in.toluna.com/contactus and we would be very happy to assist you.
Best wishes,
Toluna Team
August 5, 2019 by Chris from United Kingdom
I can remember when they were the number one site, now they have more issues than I can list. You complete a survey then get told you are the wrong profile, having spent 30 minutes doing the survey. Every Wednesday the site can become unworkable you get logged out surveys freeze, and you get helpful screens that say it is not you it is us. If you report something to them they seldom take any responsibility for the issue, this is the same if a large number report the issue. It is no surprise they are number 88, I expect the will sink lower as the site deteriorates. The never communicate with the influencers to let them know what is going on, and I have never seen an apology for the horrendous site performance. They make changes, and there is no explanation to the influencers why, reward go missing, and points get lost, so all in all not even worthy of the one star but you are not allowed to give a zero star rating it has to be a minimum of one star,

Toluna Influencers responded to this review on August 12, 2019
Dear Chris,We are terribly sorry and disappointed to hear that your experience on Toluna is no longer at the level you expect.
It’s important for us to hear about your experience to deliver a service as you would like it to be, and we hope we can make it better if you give us another chance!
You are clearly a very loyal and engaged member of our community, so we are sure you already know about the survey screening process and the fact that we also have quality checks in place, as we are committed to providing high quality data to our clients and to ensure this level of quality is maintained constantly.
When a respondent is screened out late in the survey, it should be due to failing the quality checks in place.
The reasons someone might not qualify include, but are not limited to: the profile not corresponding to our client's target audience, discrepancy in logical suite of responses, going too quickly through the questions to properly consider the answers, lapse in attention, answering multiple questions the same way, etc
If during the quality checks in place you fail to qualify for a survey, then points will not be rewarded as we will not use that data for the research as it is not considered valid.
However, if you feel that the reason why you did not qualify for the survey was not the result of a quality check we would be more than happy to investigate further and make things right for you!
We are sorry to hear that you had difficulties accessing our website. These type of errors may happen from time to time on any digital platform; refreshing the page or clearing cookies and cache can sometimes resolve the issue, as it allows your browser to reflect any recent updates or fixes.
There were indeed some temporary errors from time to time, for which we sincerely apologize! Our Technical Team is tracking these errors and they’re constantly working in reducing these occurrences to improve our users’ experience. Toluna.com website is working fine now, and you should be able to access your account without any problems.
As far as rewards are concerned, we would like to make it clear that we do not engage in such demeaning activities; we have never deliberately delayed or withheld any of our influencers’ rewards.
Once processed, the details of most e-vouchers are available directly in your Toluna account at https://uk.toluna.com/YourZone/vouchers. Using the calendar, make sure to choose a time period that includes the day your redeemed the reward.
The missing points you mention are most likely the result of our points expiration policy. This policy is part of our loyalty program used to engage our influencers and encourage them to stay active, while earning more points that they can use to redeem from the multiple reward options we offer. If not spent, points expire after 16 months from the date they are earned and, always on the 28th of the expiring month. To make sure you can use your points in time, we inform you of how many points are about to expire via a black banner in ‘Your Points’ section. You have 28 days after the appearance of this banner to use the expiring points.
To keep up with the community announcements as well as other engaging initiatives organized by our Community Managers, please make sure to follow our official account - TolunaTeamEN. Don’t forget to also check our blog and the Toluna magazine!
Thank you for taking the time to share your opinions! We hope you’ll give us another chance so that you can get the kind of experience that we’re aiming at.
I would love to personally look into any concerns you might have if you send me an email at https://uk.toluna.com/contactus with the following as subject: Surveypolice review - follow-up so we may discuss further your specific personal experience.
Awaiting your response,
Katy
August 1, 2019 by Cheryl from United States
I build points quickly with their surveys and am offered to join some great communities at times.

Toluna Influencers responded to this review on August 4, 2019
Dear Cheryl,Thank you very much for this wonderful review! Our team will be very happy to read about your positive experience.
We’re thrilled to hear that you enjoy our research studies! We always try to bring forth new and exciting opportunities for our influencers. We encourage you to also go check the other features available on our site!
In our new exciting Games section, you can earn more points and have some fun at the same time: http://us.toluna.com/games. In addition to this, you can also earn bonus points on Toluna by voting on sponsored polls, creating quality content or participating in contests launched by Toluna Team. Just make sure to follow our official account – TolunaTeam.
Please feel free to share your experience with your friends and family! We’d be happy to welcome them in our influencers community!
Thanks again for your nice words and see you soon on Toluna.com!
Best wishes,
Toluna Team
July 27, 2019 by Ingrid from United States
I belong to a number of survey sites and I find Toluna to be one of the most consistent, comfortable, and reliable. There is a wide range of activities for earning points and a large selection of rewards available. Some of the content comes direct from the site and some from members of the Toluna community itself. There's a friendly social vibe that prevails and opportunities to interact with other members that contribute to the atmosphere. On the rare occasion that I've needed to contact customer support, their response was very fast and efficient. More importantly, I never felt like they considered me to be "just a number" as so many support units tend to do. As with many other sites,there are complaints from people taking lengthy surveys that end up disqualifying and that becomes a deal breaker for them. I think what really happens is the survey fills up and not needing any more input, simply stops accepting data. It's happened to me on occasion but I know it's nothing personal. And there are always plenty of surveys waiting and some quite short! As with any survey site, it's prudent to read the terms and conditions so that you know what is expected of you and to avoid misunderstandings or unhappy surprises. Through several years of pursuing surveys, I have seen a lot of sites run in the most haphazard manner imaginable. Generally they do not respond to any customer concerns, eventually shut down, and leave a lot of disgruntled people in their wake. For me, Toluna personifies the exact opposite in survey site management.

Toluna Influencers responded to this review on July 30, 2019
Dear Ingrid,Thank you so much for your wonderful and very detailed review, it made our day! We couldn’t have said it better ourselves, and we appreciate you shared your experience with everyone!
Your nice words reaffirm the hard work we put in every day to improve the overall Toluna experience for our influencers. We will pass this on to our colleagues as well, as it will highly motivate them even further to strive to provide the best in class services.
We’d be happy to also welcome your friends and family in our influencers community!
Thank you once again for your loyal membership and your feedback!
Warm wishes,
Toluna Team
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