MySurvey Reviews and Features

MySurvey

685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: 1-800-537-4097   Contact: [email protected]
Operated by: Lightspeed LLC

Jump to: MySurvey Reviews | Rewards | MySurvey Sign up

KEY FEATURES:

MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. They've rewarded over $32 million USD worldwide to date! MySurvey is part of Lightspeed, both owned by WPP, one of the world's leading communications services groups. MySurvey has been collecting American opinions since 1946 as National Family Opinion, NFO and TNS. Become a member and share your unique opinions and experiences - register through your PC or download the mobile application from Google Play or the App Store.

Survey Types

Take online surveys on a variety of different topics. Typically survey payouts are between $0.50 to $1.25. Surveys vary in length, but usually you earn 10 points per 5 minutes of taking part in a survey.

Redeeming Your Points

1,000 points are the equivalent of $10 USD. You need at least 1,000 points to begin redeeming your rewards. Points are generally rewarded once the survey has been completed, but in some cases, points will be rewarded after the survey closes (which could take up to 3 months).

Reward Types and Amounts

My Survey offers an extensive number of reward options:

• exchange your points for a payment to your PayPal account. 1,000 points = $10 PayPal payment
• exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,000 points = $10 gift card).
• exchange your points for a cash donation to a variety of different charities. (1,000 points = $10 charity donation).
• exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Paid Surveys

MySurvey offers traditional online surveys, whose payouts will depend upon the length and complexity of the survey offered.

Product Testing Opportunities

Occasionally MySurvey may offer product testing opportunities to their members.

Video Surveys

My Survey recently introduced to its members the opportunity to take webcam and video surveys.

Referral Program

MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities

Every month, a few members are randomly selected to receive 10,000 points in exchange for being active on MySurvey. You receive an entry into the sweepstakes when you join the MySurvey panel and participate in panel activities (surveys, quick matches, mini polls or other activities offered).

For certain surveys completed, you will receive an entry into this same sweepstakes. The more you participate, the better your chances of winning the draw. The quarterly draw is for the following prizes: (1) reward of 500 Panel Points, (2) rewards of $250 Panel Points and (100) rewards of $10 Panel Points. If you win, you will be notified via email within 10 days of the draw.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels merged into one and are now simply known as "MySurvey."

Survey takers who have joined MySurvey are also interested in these survey programs:

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MySurvey Reviews (533)

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December 5, 2018 by JILL from Australia

I have been with my survey for a for a few years and rarely get approved for any surveys. last month i was sent 58 surveys and only approved for 8, i only have a few points left for my next cash out, then will be terminating, as no longer worth my time.

November 20, 2018 by Deidre from United States

I still cannot get a response from the MySurvey website regarding my account being marked inactive. I have been a member of this survey site more than 7 YEARS!! This is ridiculous. I cannot even find a phone number and have no way other than message on the website to make contact.

November 18, 2018 by Crystal from United States

I have been a faithful member of this site for over 5 years. I feel I must warn others. When you do get qualified for a survey and get the points it is all great. They send the rewards and I love it. However, lately, I've been either not qualifying for 3/4's of the surveys or when I complete the surveys I reach an error page. I submit a problem report, asking them to reimburse the points when I have completely finished a survey in good faith they really should give the points. The latest comment AFTER 4 MONTHS OF WAITING was "After further investigation, it appears your participation for these surveys was not recorded by our server. I am sorry to inform you that if the survey was not recorded as completed, the data you provided cannot be used, and points are not provided in those cases.". In my humble opinion this is completely unacceptable. If a person takes the time to complete a survey they should be reimbursed for their time, period! It is not our problem their server/computer is having issues. Other survey sites WILL reimburse their customers for the full points given, no questions asked. My Survey is literally stealing time/money from their customers. Watch out! Participate with the knowledge that you may be ripped off. I felt it was my duty to speak up.

An addition added 11-17-2018:My husband has worked faithfully, honestly and truthfully for the past many years on this site. In August he no longer was receiving surveys. He sent a request for help and no response until today, 11/17, 3 long months later. They informed him an audit has shown he was fraudulent in his answers. There is no evidence that was shown to him of this fact and he was found guilty without being able to defend himself. Just before this he had worked very HARD all year to build up points and cashed out. I'm wondering if this triggered it. This survey site is absolutely TERRIBLE. Half of the surveys you complete and they send you to an error page and you get NO points. Others are mostly disqualifications and the few that you do get are rare. I'm so sad for him, he worked hard and did well. Grateful for the other survey sites that are honest and understand that sometimes people get tired and may press the wrong key at times which would lead to discrepancies. We are only human after all. Thank you for letting me help others be aware of this, you may want to cash out often as they can shut you down at any time. Thank you.

November 17, 2018 by Lorraine from United States

I have been a member of MySurvey for many years. Recently, I requested a password reset, after years of being inactive. It took some research on their end to find me in their system after years of inactivity. They handled it expertly, found me, reinstated me, and I am now continuing with them. The surveys are still very interesting, time for surveys are fairly accurate. The payout is very good. Sometimes, the system is slow, yet refreshing, clearing cache, browser, and history definitely helps. Customer Service is very good, they do all to help keep their panelists happy. Although everyone has various experiences, my experience with MySurvey has been a very good one over the years. I think it is a very good website. Many rewards have been added, some changed since they merged with LightSpeed. I would recommend this survey website.

October 19, 2018 by Jim from United States

Unfortunately, MySurvey has gone downhill over the years. About 1/3 of the times when I complete surveys (it actually says "finished" ) I am not compensated. When I write to MySurvey I do not receive any answer or compensation--only a reference that the issue was "resolved". Apparently their definition of "resolved" is different than mine....