MySurvey Reviews and Features

MySurvey website screenshot

MySurvey

685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: 1-800-537-4097   Contact: [email protected]
Operated by: Lightspeed LLC

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

1000 point ($10) minimum balance required to request rewards.

Beginning early 2019, Lightspeed shut down MySurvey in some countries, and merged those members into LifePoints. In June of 2019, MySurvey panels and members worldwide were fully integrated into LifePoints.

MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. They've rewarded over $32 million USD worldwide to date! MySurvey is part of Lightspeed, both owned by WPP, one of the world's leading communications services groups. MySurvey has been collecting American opinions since 1946 as National Family Opinion, NFO and TNS. Become a member and share your unique opinions and experiences - register through your PC or download the mobile application from Google Play or the App Store.

Unfortunately, MySurvey is no longer operational. Click the button to discover survey panels that are running and are actively looking for new members!

Payment and Rewards

Survey Types

Take online surveys on a variety of different topics. Typically survey payouts are between $0.50 to $1.25. Surveys vary in length, but usually you earn 10 points per 5 minutes of taking part in a survey.

Redeeming Your Points

1,000 points are the equivalent of $10 USD. You need at least 1,000 points to begin redeeming your rewards. Points are generally rewarded once the survey has been completed, but in some cases, points will be rewarded after the survey closes (which could take up to 3 months).

Reward Types and Amounts

My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account. 1,000 points = $10 PayPal payment
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,000 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,000 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Survey Taking Experience

Paid Surveys

MySurvey offers traditional online surveys, whose payouts will depend upon the length and complexity of the survey offered.

Product Testing Opportunities

Occasionally MySurvey may offer product testing opportunities to their members.

Video Surveys

My Survey recently introduced to its members the opportunity to take webcam and video surveys.

Community Features

Referral Program

MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities

Every month, a few members are randomly selected to receive 10,000 points in exchange for being active on MySurvey. You receive an entry into the sweepstakes when you join the MySurvey panel and participate in panel activities (surveys, quick matches, mini polls or other activities offered).

For certain surveys completed, you will receive an entry into this same sweepstakes. The more you participate, the better your chances of winning the draw. The quarterly draw is for the following prizes: (1) reward of 500 Panel Points, (2) rewards of $250 Panel Points and (100) rewards of $10 Panel Points. If you win, you will be notified via email within 10 days of the draw.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels merged into one and are now simply known as "MySurvey."

Alternatives to MySurvey

Survey takers who have joined MySurvey are also interested in these survey programs:



MySurvey Reviews (533)

5 Star Reviews (56) 10.5
10.5
4 Star Reviews (67) 12.6
12.6
3 Star Reviews (67) 12.6
12.6
2 Star Reviews (73) 13.7
13.7
1 Star Reviews (270) 50.7
50.7

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Account gone with no reason

September 17, 2010 by Michael from United States

Been (was) a member here for over 6 months and suddenly I can't get in. I have friends who still have accounts (some longer than I have had) who are still going. What's more odd is that I rarely even get a survey here. My friends have similar demographics, what gives. I guess I shouldn't complain I didn't spend much time with them unlike surveyhead (a total waste).

Member since 1999

September 17, 2010 by Emma from United States

At this time I am a happy member of Lightspeed. I have gotten many rewards and gift cards. They do send them quickly at least within 2 weeks. I have noticed in the last month or two when I click on an open survey it says that I have already accessed the survey which I have not. I am double clicking sometimes to make it load and perhaps that is the reason. This has been one of my top favorite survey sites but after reading some of the reviews (negative) I am wondering if thing are changing? I will be sticking with them based on the past years I have been with them until I have problems that others are describing (if ever).

Customer Service doesn't exist

September 17, 2010 by Lori from United States

I have been on the lightspeed panel for some time. I have never had a problem with them until recently. For some reason I can't log-in. I know I have the correct password, but there is a problem. I have sent them at least 8 e-mails and not one response. I don't think that "Lauren" exists. I finally mailed them a letter asking them for some help. I have received payment of gift cards in a timely manner and have been VERY happy with them except for this log-in problem which if they don't help me resolve, I will be done with them.

Hope You don't need customer service!

September 17, 2010 by Brian from United States

Like others have said, I have gotten to the "you are one step away from getting your reward" screen, only to click submit and get told my password/username is invalid. This seems to happen all the time on longer surveys now that they "improved" their website. I have contacted them using their web system multiple times and NEVER received a response - even to repeated submissions regarding the same survey/issue.

My other big issue with them is going thru 25 questions and then getting told I don't qualify, when the invitation said the survey would take about 7 minutes or some ridiculous number.

On the good side, once you get enough points, they do pay by Paypal quickly.

it's a nice site

September 17, 2010 by Andrea M from United Kingdom

I have used this site for 3 months and I am very happy with them. And they pay!