MySurvey Reviews and Features

MySurvey website screenshot

MySurvey

685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: 1-800-537-4097   Contact: [email protected]
Operated by: Lightspeed LLC

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

1000 point ($10) minimum balance required to request rewards.

Beginning early 2019, Lightspeed shut down MySurvey in some countries, and merged those members into LifePoints. In June of 2019, MySurvey panels and members worldwide were fully integrated into LifePoints.

MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. They've rewarded over $32 million USD worldwide to date! MySurvey is part of Lightspeed, both owned by WPP, one of the world's leading communications services groups. MySurvey has been collecting American opinions since 1946 as National Family Opinion, NFO and TNS. Become a member and share your unique opinions and experiences - register through your PC or download the mobile application from Google Play or the App Store.

Unfortunately, MySurvey is no longer operational. Click the button to discover survey panels that are running and are actively looking for new members!

Payment and Rewards

Survey Types

Take online surveys on a variety of different topics. Typically survey payouts are between $0.50 to $1.25. Surveys vary in length, but usually you earn 10 points per 5 minutes of taking part in a survey.

Redeeming Your Points

1,000 points are the equivalent of $10 USD. You need at least 1,000 points to begin redeeming your rewards. Points are generally rewarded once the survey has been completed, but in some cases, points will be rewarded after the survey closes (which could take up to 3 months).

Reward Types and Amounts

My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account. 1,000 points = $10 PayPal payment
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,000 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,000 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Survey Taking Experience

Paid Surveys

MySurvey offers traditional online surveys, whose payouts will depend upon the length and complexity of the survey offered.

Product Testing Opportunities

Occasionally MySurvey may offer product testing opportunities to their members.

Video Surveys

My Survey recently introduced to its members the opportunity to take webcam and video surveys.

Community Features

Referral Program

MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities

Every month, a few members are randomly selected to receive 10,000 points in exchange for being active on MySurvey. You receive an entry into the sweepstakes when you join the MySurvey panel and participate in panel activities (surveys, quick matches, mini polls or other activities offered).

For certain surveys completed, you will receive an entry into this same sweepstakes. The more you participate, the better your chances of winning the draw. The quarterly draw is for the following prizes: (1) reward of 500 Panel Points, (2) rewards of $250 Panel Points and (100) rewards of $10 Panel Points. If you win, you will be notified via email within 10 days of the draw.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels merged into one and are now simply known as "MySurvey."

Alternatives to MySurvey

Survey takers who have joined MySurvey are also interested in these survey programs:



MySurvey Reviews (533)

5 Star Reviews (56) 10.5
10.5
4 Star Reviews (67) 12.6
12.6
3 Star Reviews (67) 12.6
12.6
2 Star Reviews (73) 13.7
13.7
1 Star Reviews (270) 50.7
50.7

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Pretty good

September 17, 2010 by Peter from United States

Decent survey company. I like their surveys, the frequency of the surveys is good and the timeliness of the pay-out is one of the best out there. I have opted for giftcards and these arrive usually in 2 weeks. However, the reward per survey is pretty low (a few bucks per hour of survey), so it can take a while to reach a pay-out limit. Costumer support is also decent: the one time I had an issue it was resolved within a couple of days in a statisfying manner. So, not excellent, especially not the pay per survey, but enjoyable enough to keep on doing them.

They're great

September 17, 2010 by Monet from United States

They are great, they do paypal, which is awesome and they offer GREAT gift cards. Their survey's aren't too bad either. I've requested three $5 paypal incentives and gotten two so far.

Never Respond

September 17, 2010 by Rick from Canada

I have been with lightspeed for about 3 years & have cashed for about $50 which is pretty low. My main complaint though is when you have a problem with a survey & contact them they NEVER get back to you. I have heard this from many people now.

Good In all Areas Except Customer Servive..

September 17, 2010 by Jim from United States

I have been a panel member for about 5 years and although I do have an active complaint filed here at Survey Police I am optimistic it will be cleared up. The only negative thing I will say is their customer service sucks. I really am beginning to doubt whether "Lauren" is a real person. I have made numerous attempts to contact her with questions over the years and not one response ever.

better than some

September 17, 2010 by Tracy from United States

Customer service leaves a lot to be desired. I've had reason to contact them a few times over the years, and don't think I've received so much as one reply. Surveys run the gamut from short 'n sweet to tedious 'n seemingly never ending. Saving grace is the fact you can convert points to PayPal payments or Amazon gift cards. Not sure about other rewards, but only took about 24 hours to receive those after each request. Survey invites don't always clear from your 'open' list, even after they've been closed, or you've tried and been DQ'ed.