Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (587)

5 Star Reviews (101) 17.2
17.2
4 Star Reviews (70) 11.9
11.9
3 Star Reviews (45) 7.7
7.7
2 Star Reviews (67) 11.4
11.4
1 Star Reviews (304) 51.8
51.8

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Waste of time

November 23, 2021 by Stacey from United States

Deactivated my account - would not give my any info regarding why. Was a member for years. Never had an issue until I downloaded their app. Wasted a ton of time in not getting payment owed. Toluna needs to be shut down.

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 25, 2021

Hello Stacey,

I understand that having your account closed is an unpleasant situation and I sincerely regret the inconvenience caused. The sole reason behind accounts' suspension is noncompliance / breaching of the terms and conditions agreed to upon registering on the Toluna panel.
If you wish to discuss your personal experience further, I kindly invite you to submit a ticket at https://us.toluna.com/contactus using 'survey police review - follow up' as subject and I will personally assist you.

Hoping to hear from you,
Katy
Toluna

November 18, 2021 by kee from Australia

Was banned from Toluna for no apparent reason and with no warning. I find that incredibly disappointing.

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Toluna Influencers responded to this review on November 23, 2021

I am truly sorry to read your updated review, Kee. Following the detailed investigation I conducted, as promised in reply to your initial review, I shared my conclusions with you on the 10th of November, in reply to your support case number 777422. Your Toluna membership was reinstated the very same day.

I sincerely regret seeing that you have chosen to close your Toluna account on November 16th. If you have any other concerns you'd like to discuss I kindly invite you to submit a support case using 'Survey Police review - follow-up' as subject and I will be more than happy to personally provide further assistance.

We'd like to thank you for your membership so far,
Katy
Petty

November 16, 2021 by Julia from United States

Toluna Influencers. Not worth ones time. Not only do your points get expired, what you get paid it is so meager. I feel sure I've been a member for at least two years. My 6,142 points suddenly vanished. They said as of December, 2020 points would expire in 16 months. They would soon be letting members know when their points expire. They couldn't reinstate my points. How much did I lose for something like two years of doing surveys? A meager $20.00. Forget Toluna. Waste of time!

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 18, 2021

Hello again, Julia!
The points expiration policy is part of our loyalty program used to engage our influencers and encourage them to stay active, while earning more points that they can use to redeem multiple reward options we offer.
If not spent, points expire after 12 months from the date they are earned and, always on the 28th of the expiring month. To make sure you can use your points in time, we inform you of how many points are about to expire via a black banner in ‘Your Points’ section. You have 28 days after the appearance of this banner to use the expiring points.
As previously mentioned, I will follow up on your support case as soon as possible.

Best,
Katy
unable to complete surveys (or login sometimes)

October 25, 2021 by Jerald from United States

For the last week and a half I have been unable to complete surveys, sometimes cannot even login. I get a page comes up that says an error has occurred, it's not you. I can not seem to able to contact Toluna direct, I get the same message. Yet I continue to receive invites for surveys.

I have been a long time member and have been happy with this. Would give it at least 4 stars.

What is the problem?

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Toluna Influencers responded to this review on October 26, 2021

Hello Jerald,

Thank you for taking the time to share your thoughts! This does sound unpleasant, but we can assure you that it’s not coming from us. Toluna.com is active and working properly, it should be easily accessed at https://us.toluna.com.
Perhaps these errors are caused by some software or add-ons that are preventing you from accessing our surveys. To benefit from the best possible optimization please use the latest version of Mozilla Firefox or Google Chrome, ensure 3rd party cookies are enabled in your browser, regularly clear cache and data, and ensure you do not use any add-ons that could interfere with how websites are displayed (such as adblockers). If refreshing your browser & clearing cookies and cache did not help, please submit a detailed description of the inconveniences encountered by e-mail at [email protected]. I'll be delighted to look into it!

Hoping to bring your Toluna experience to a 5 star level,
Katy
Can't complain to toluna

October 19, 2021 by Susan from United States

I've used toluna for several years and was satisfied. I was sick for a few weeks then started taking surveys again. After spending an hour for a survey and submit it, I get a message "it's not you, it's us."
I get the same message for contact us, login and every other method I tried. I have 15k points which is not enough to cash out. I'm ready to dump them.

Susan

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Toluna Influencers responded to this review on October 20, 2021

I am very sad to read about your disheartening experience, Susan. We take each of our influencers’ feedback seriously and your review is very concerning to us.
Maybe these unpleasant occurrences are due to some software or add-ons that are preventing you from accessing our surveys. For the best user experience, we always recommend our influencers to use the latest version of Mozilla Firefox or Google Chrome as a browser, to ensure they accept cookies and regularly clear cache and data, while also ensuring they do not use browser add-ons that could interfere with how websites are displayed (such as adblockers). Please try refreshing the page or clearing cookies and cache from your browser, this usually resolves small tech issues.
If following the above steps did not help, please submit a detailed description of the inconveniences encountered by e-mail at [email protected]. We will be more than happy to assist you!

Hoping to change your Toluna experience for the better,
Katy