Toluna Influencers
21 River Road, Wilton, Connecticut 06897 US
Tel: 1 (972) 732 7323
Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group
Jump to: Toluna Influencers Reviews | Rewards | Toluna Influencers Sign up
KEY FEATURES:

Cash paid via PayPal
Amazon gift cards
Apple gift cards
Best Buy gift cards
Target gift cards
Walmart gift cards
Starbucks gift cards
Movie vouchers
Movie vouchers
Restaurant gift cards
Retail e-vouchers
Sweepstakes entries

Online surveys
Mobile surveys
Mobile app
Daily surveys
Video surveys
Diary surveys
Teen surveys
Refer-a-friend program

Minimum of 30,000 points ($10) required to request a reward.

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.
People from all over the world are invited to join their community to voice their opinions for cash.
How Toluna Influencers Works

Create an account for 500 free points
With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.
Take interesting surveys to earn rewards
Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.
Fill out the profilers for more points
When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.
Payment and Rewards

How to Redeem Points
Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.
Rewards Options
Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:
- PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
- e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
- bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.
Note that rewards options will vary based on your country of residence.
Rewards Processing Times
Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!
Visit Toluna's website ›Survey Taking Experience

Start taking surveys
The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).
Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.
Points Earned Per Survey
The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.
Points Expiry
When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.
Visit the Toluna Influencer's website ›Community Features

Download the Toluna Influencers App
Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.
Additional ways to earn points
Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:
- Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
- Games - play fun games such as answering trivia questions to earn bonus points.

- Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.
Refer-a-friend program
Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.
Is Toluna Influencers Legit or Scam?

Is Toluna Influencers legit?
Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.
Eligibility: Residents worldwide 13+
Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!
Toluna Influencers Reviews (590)
5 Star Reviews (101) 17.1
4 Star Reviews (71) 12.0
3 Star Reviews (46) 7.8
2 Star Reviews (67) 11.4
1 Star Reviews (305) 51.7
Sort Reviews By: Date | Highest rating | Lowest rating
November 16, 2021 by Julia from United States
Toluna Influencers. Not worth ones time. Not only do your points get expired, what you get paid it is so meager. I feel sure I've been a member for at least two years. My 6,142 points suddenly vanished. They said as of December, 2020 points would expire in 16 months. They would soon be letting members know when their points expire. They couldn't reinstate my points. How much did I lose for something like two years of doing surveys? A meager $20.00. Forget Toluna. Waste of time!

Toluna Influencers responded to this review on November 18, 2021
Hello again, Julia!The points expiration policy is part of our loyalty program used to engage our influencers and encourage them to stay active, while earning more points that they can use to redeem multiple reward options we offer.
If not spent, points expire after 12 months from the date they are earned and, always on the 28th of the expiring month. To make sure you can use your points in time, we inform you of how many points are about to expire via a black banner in ‘Your Points’ section. You have 28 days after the appearance of this banner to use the expiring points.
As previously mentioned, I will follow up on your support case as soon as possible.
Best,
Katy
October 25, 2021 by Jerald from United States
For the last week and a half I have been unable to complete surveys, sometimes cannot even login. I get a page comes up that says an error has occurred, it's not you. I can not seem to able to contact Toluna direct, I get the same message. Yet I continue to receive invites for surveys.
I have been a long time member and have been happy with this. Would give it at least 4 stars.
What is the problem?

Toluna Influencers responded to this review on October 26, 2021
Hello Jerald,Thank you for taking the time to share your thoughts! This does sound unpleasant, but we can assure you that it’s not coming from us. Toluna.com is active and working properly, it should be easily accessed at https://us.toluna.com.
Perhaps these errors are caused by some software or add-ons that are preventing you from accessing our surveys. To benefit from the best possible optimization please use the latest version of Mozilla Firefox or Google Chrome, ensure 3rd party cookies are enabled in your browser, regularly clear cache and data, and ensure you do not use any add-ons that could interfere with how websites are displayed (such as adblockers). If refreshing your browser & clearing cookies and cache did not help, please submit a detailed description of the inconveniences encountered by e-mail at [email protected]. I'll be delighted to look into it!
Hoping to bring your Toluna experience to a 5 star level,
Katy
October 19, 2021 by Susan from United States
I've used toluna for several years and was satisfied. I was sick for a few weeks then started taking surveys again. After spending an hour for a survey and submit it, I get a message "it's not you, it's us."
I get the same message for contact us, login and every other method I tried. I have 15k points which is not enough to cash out. I'm ready to dump them.
Susan

Toluna Influencers responded to this review on October 20, 2021
I am very sad to read about your disheartening experience, Susan. We take each of our influencers’ feedback seriously and your review is very concerning to us.Maybe these unpleasant occurrences are due to some software or add-ons that are preventing you from accessing our surveys. For the best user experience, we always recommend our influencers to use the latest version of Mozilla Firefox or Google Chrome as a browser, to ensure they accept cookies and regularly clear cache and data, while also ensuring they do not use browser add-ons that could interfere with how websites are displayed (such as adblockers). Please try refreshing the page or clearing cookies and cache from your browser, this usually resolves small tech issues.
If following the above steps did not help, please submit a detailed description of the inconveniences encountered by e-mail at [email protected]. We will be more than happy to assist you!
Hoping to change your Toluna experience for the better,
Katy
October 9, 2021 by Haroon from Australia
I have mentioned this to Toluna that I am on a secure network and use VPN. They need to make sure if they have any concerns they need to send some sort of communication or warning (if any breach) before they close the account. To me this is baseless excuse from them and as other reviews suggest, Toluna loves to rip of people hard work.

Toluna Influencers responded to this review on October 11, 2021
Thank you very much for taking the time to update your review, Haroon. We are sorry to hear you are dissatisfied with your Toluna experience so far and I truly hope it will change for the better going forward.We would like to make it clear that we do not engage in such demeaning activities - the only reason behind the accounts' suspension is noncompliance / breaching of the terms and conditions to which our influencers agree upon registration and the sole purpose of these checks is to ensure the highest possible level of quality for the data we gather on behalf of our clients as they depend on factual information in order to make important business decisions. These decisions are not made superficially, but are based on prior thorough analyses of these accounts' overall activity on our panel.
Whenever you wish to discuss your personal experience further, we kindly invite you to submit a ticket at https://au.toluna.com/contactus and our support team will get back to you as soon as possible.
Best,
Katy
Toluna Team
October 4, 2021 by Tom from United States
I was a member for six years with no issues. When I recently redeemed for points for a gift card I was kicked out of my account. They insulted me when they questioned my integrity. I am disappointed in Toluna.

Toluna Influencers responded to this review on October 5, 2021
Hello Tom,I am terribly sorry for this disheartening occurrence. Would you mind opening a support case at https://us.toluna.com/contactus using 'SurveyPolice review - follow-up' as subject so that I can personally look into this?
Kind regards,
Katy
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