Toluna Influencers
21 River Road, Wilton, Connecticut 06897 US
Tel: 1 (972) 732 7323
Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group
Jump to: Toluna Influencers Reviews | Rewards | Toluna Influencers Sign up
KEY FEATURES:
Cash paid via PayPal Amazon gift cards Apple gift cards Best Buy gift cards Target gift cards Walmart gift cards Starbucks gift cards Movie vouchers Movie vouchers Restaurant gift cards Retail e-vouchers Sweepstakes entries
Online surveys Mobile surveys Mobile app Daily surveys Video surveys Diary surveys Teen surveys Refer-a-friend program
Minimum of 30,000 points ($10) required to request a reward.
Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.
People from all over the world are invited to join their community to voice their opinions for cash.
How Toluna Influencers Works
Create an account for 500 free points
With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.
Take interesting surveys to earn rewards
Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.
Fill out the profilers for more points
When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.
Payment and Rewards
How to Redeem Points
Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.
Rewards Options
Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:
- PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
- e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
- bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.
Note that rewards options will vary based on your country of residence.
Rewards Processing Times
Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!
Visit Toluna's website ›Survey Taking Experience
Start taking surveys
The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).
Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.
Points Earned Per Survey
The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.
Points Expiry
When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.
Visit the Toluna Influencer's website ›Community Features
Download the Toluna Influencers App
Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.
Additional ways to earn points
Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:
- Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
- Games - play fun games such as answering trivia questions to earn bonus points.
- Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.
Refer-a-friend program
Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.
Is Toluna Influencers Legit or Scam?
Is Toluna Influencers legit?
Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.
Eligibility: Residents worldwide 13+
Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!
Toluna Influencers Reviews (587)
5 Star Reviews (101) 17.2
4 Star Reviews (70) 11.9
3 Star Reviews (45) 7.7
2 Star Reviews (67) 11.4
1 Star Reviews (304) 51.8
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June 14, 2021 by Karen from United States
I quit after I was able to cash out. Takes too long to be able to cash out.
Toluna Influencers responded to this review on June 15, 2021
Hi Karen,We sincerely regret not offering you a service at the level you would have expected.
Should you change your mind and would like to try Toluna again please do not hesitate to contact us at https://us.toluna.com/contactus and we will do our best to help you with any problem you might encounter, as well as specific advice on how to make the best out of your Toluna membership.
Thank you for having been part of our community,
Toluna Team
June 8, 2021 by Pierre-Louis from Canada
It's too hard and long to get the rewards. Not worth the effort. Their website and app have annoying bugs.
Toluna Influencers responded to this review on June 9, 2021
Hello Pierre-Louis,Reading about your experience is very disheartening and we sincerely regret your Toluna membership is not at the level you would have expected.
We are aware that errors may happen from time to time as on any digital platform, and, for this reason, our country specific helpdesk specialists remain available at any time you may have questions, concerns or feedback you'd like to share.
All helpdesk communication is carried from our dedicated platform, so we encourage our members to only use the Contact Us form available on our site (https://ca.toluna.com/contactus) or the contact feature in the Toluna Influencers mobile app whenever they have questions about the Toluna Influencers panel and their membership.
If you wish to discuss your specific experience further please do not hesitate to contact us and we will do everything in our power to make things right!
All the best,
Katy
June 3, 2021 by Lee from United Kingdom
Good survey site adequate amount of points for time of completed surveys
Toluna Influencers responded to this review on June 4, 2021
Hi Lee,Thank you so much for the beautiful words, we really appreciate the support!
If there is anything we can do for you, just let us know at https://uk.toluna.com/contactus - we'd be more than happy to help!
See you soon on Toluna,
Katy
May 20, 2021 by Louisa from United Kingdom
I had the same response as Maria in Australia however completed a lengthy survey only to be told at the end that the session had timed out. I emailed Katy at Toluna as she has been very helpful, asking if something else was going on with the system as I was told “it wasn’t you, it was us”. I am waiting for a response jic.
Toluna Influencers responded to this review on May 21, 2021
Hi Louisa,I am deeply sorry to see that your Toluna experience has not improved.
Our tech teams are looking into what could be causing these recurrent routing errors with utmost priority. Please be assured that these errors, while we can understand they are unnerving, should not be affecting your participation status; to put it in other words, you receive this error because you are simply not being correctly redirected back to the Toluna website after completing a survey (successfully or not); nevertheless, we/our client will have still received your survey results.
Regarding your participation in the survey you mention, as already explained in reply to your support case, you are marked as qualified and the points have been credited to your account balance since May 18th.
I kindly recommend that, going forward, you report any issues you might encounter to our support teams at https://uk.toluna.com/contactus as this will ensure your issue is properly addressed as soon as possible. Please make sure to share as many details as possible when submitting a ticket (full screenshots, survey numbers, etc.) so that our team can quickly assess the situation!
Warm regards,
Katy
Toluna Team
May 19, 2021 by Maria from Australia
Did not even know I was "suspended". I kept trying to log in for several days and thought it was only due to "maintenance issues" as had been getting of lot of "sorry it's us not you" messages. But being the trooper that I am I persevered before finally following with and email to the normally very helpful Support Team only to be informed that I had been suspended. So sent a follow up requesting and explanation of what I had done wrong and received the following response
"Unfortunately, we cannot provide specific information about your suspension as it could threaten the security of our panel. Safe to say that we have found that your activity on Toluna is not in line with our Terms and Conditions and as such the panelist rights for this account have been suspended." This tells me nothing so have decided nothing in return is what it deserves. Have since been happily filling out surveys on the other sites that still love me and earning $$$s and giftcards.
Further to my 15/05/21 input, sorry couldn't work out how to add to my original "Review". Just adding that Toluna did email me directly, a very long email which does not make sense as I do not feel I had broken any "Rules" .. many of my attempts to participate either were cut short even before I even got a chance to answer or at the very end when a lot of information had already been deemed from me. I was reinstated with my full points of over 37K but on reflection and for my own peace of mind of not having a "threat" of this nature hanging over me, every time I attempt to participate, I simply unsubscribed my Account, without any malice of responding and feel very relieved that at least all my topics I'd created and peoples' responses have also been "cancelled". In closing I wish everyone well and trust that the "Clients" will word their requests in a more user friendly way so if one is part way through a survey there is an option to opt out if the trend of the survey changes to suit what the client wishes to influence rather than get honest answers from participants.
Toluna Influencers responded to this review on May 20, 2021
I am terribly sorry to hear you feel this way, Maria.Our influencers satisfaction is of utmost importance to us and we highly appreciate all the feedback we receive, as it helps us continuously improve the user experience for our global community.
We remain available for any other inquiries you might have.
All the best,
Katy
Toluna Team
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