Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (587)

5 Star Reviews (101) 17.2
17.2
4 Star Reviews (70) 11.9
11.9
3 Star Reviews (45) 7.7
7.7
2 Star Reviews (67) 11.4
11.4
1 Star Reviews (304) 51.8
51.8

Sort Reviews By: Date | Highest rating | Lowest rating

Used to be a decent site

June 21, 2021 by Mike from United States

I was a Toluna user for many years and thought they were a decent site except it took forever to redeem rewards, All of sudden they suspended my account for violating something but I have no idea what. Since I have been doing the same thing on their site it made no sense, If they suspend someone they need to provide exactly why and not just quote the TOS in general. I can not recommend this service,

Update: Toluna reviewed my case and quickly reinstated me so I now give them 4 stars for listening to their customers.

Toluna Influencers reply logo

Toluna Influencers responded to this review on June 22, 2021

Hello Mike,

Thank you so much for updating your review and rating.

I am glad to hear that your account was reopened after further review.

We apologize for any inconvenience this situation might have caused and we look forward to your participation on Toluna.

Best Wishes,
Katy
A least favourite survey site

June 19, 2021 by Edwin from Australia

The strike rate on offered surveys is very low and on too many occasions, the surveys are not credited on completion. Any complaints are met with poor Customer service. The reward rate is also poor. I persevered on and off over several years but several days ago, I was not able to log in. On lodging a query, I was informed that my account was cancelled for violation of their terms - no explanation. Therefore, I requested the reasons so as not to repeat the error. The rude response basically restated: CODE VIOLATION, ALL REWARDS FORFEITED (money taken). End of story. In my country this action is probably against the law. Better of right out of the site and advising others not to get involved. There are plenty of other sites which treat their members more respectfully.

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Toluna Influencers responded to this review on June 22, 2021

Hello Edwin,

I am terribly sorry that this unpleasant situation made you feel like we engage in deceitful practices.

I would like to start by reassuring you that this is not a deliberate effort to prevent our influencers from spending their hard earned points. The reason why your access to Toluna has been suspended is that your account has been flagged multiple times during the regular panel quality and security checks set in place, as our support team also explained. To ensure we only provide the best quality to our clients - and in agreement with the Terms and Conditions to which you agreed upon registration - the system flags accounts based on suspicious activity and we reserved the right to suspend or block these accounts' access to the site in situations when, based on evidence stored in our database, we concluded that those members did not provide us accurate information.
I have managed to identify your Toluna account and I will personally follow up on your case after conducting a thorough investigation on the flags in your account.

Kind regards,
Katy
Unable to connect/contact!!!

June 18, 2021 by Regina from Australia

Have been trying to get into your website for over a week now, but it just cuts out and states:

"We are sorry, an error has occurred with your request. It's not you, it's us! Click here to return to our homepage."

.......but when I try to click "here" to return to homepage, nothing happens!!!

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Toluna Influencers responded to this review on June 22, 2021

Hi Regina,

This does sound unpleasant, but we can assure you that it’s not coming from us. Toluna.com is active and working properly, and it can be easily accessed at https://us.toluna.com.
Maybe your experience is due to some software or add-ons that are preventing you from accessing our site.
Please try refreshing the page or clearing cookies and cache from your browser, this usually resolves the issue. As an alternative, try accessing it from another browser: we recommend the latest versions of Chrome or Mozilla Firefox.

If following the above steps did not help, please send me an e-mail us at [email protected] with the following as subject: 'Survey Police review - follow-up' and I will be more than happy to personally assist you!

Regards,
Katy
Membership Terminated

June 16, 2021 by Stephanie from Australia

My membership being terminated and Toluna Points being forfeited on 11 June 2021.
I provide truthful answers to Toluna surveys and follow terms and conditions of membership strictly, however, points earned (points earned worth AUD 70.00) being forfeited because of quality checks of Toluna on 11 June 2021.
The amount AUD 70.00 is not huge, but a lot efforts has been put into it (surveys), efforts should be recognized and rewarded. Very disappointed!

Stephanie C.

Toluna Influencers reply logo

Toluna Influencers responded to this review on June 18, 2021

Hello Stephanie,

I am so sorry to hear about your recent experience on Toluna. We need to ensure we provide the best quality to our clients, as they rely on our respondents' input to make important decisions about products, services, and policies that affect consumers; as such, our system regularly performs quality checks on our panel and flags accounts that have the potential to jeopardize the quality of our panel. I have managed to identify your help-desk ticket and I will personally follow up on your case once I've performed some further investigations.

Thank you,
Katy
Website review

June 14, 2021 by Nisha from Italy

Toluna is one of the easiest ways to get into surveys, the website is easy to access and provides a good number of options to earn points. I totally recommend Toluna.

Toluna Influencers reply logo

Toluna Influencers responded to this review on June 15, 2021

Hi Nisha,

Thank you so very much for taking the time to share your lovely review, we cannot express how much we appreciate the support!
Please don't hesitate to get in touch with our support team at at https://it.toluna.com/contactus whenever you have questions or concerns. We'd love the opportunity to offer you the 5 star Toluna experience you deserve!

Best wishes,
Toluna Team