Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

payment icon
PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkBest Buy gift cards checkmarkTarget gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkMovie vouchers checkmarkMovie vouchers checkmarkRestaurant gift cards checkmarkRetail e-vouchers checkmarkSweepstakes entries

study types icon
HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkDaily surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

payment info icon
REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

similar panels icon
SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (590)

5 Star Reviews (101) 17.1
17.1
4 Star Reviews (71) 12.0
12.0
3 Star Reviews (46) 7.8
7.8
2 Star Reviews (67) 11.4
11.4
1 Star Reviews (305) 51.7
51.7

Sort Reviews By: Date | Highest rating | Lowest rating

lots of very late disqualifications

February 27, 2020 by Ganne from United States

Toluna has lots of very late disqualifications. Lately, the website is completely messed up. If you go directly to the website, the page says "it's not you it's us" error page click to go to home page, but it stays on the error page. When I get a survey invitation, you can take the survey, but at the end it has the same error message page so I assume I'm not even getting the promised points. I won't be taking any further surveys until this issue is fixed.

Toluna Influencers reply logo

Toluna Influencers responded to this review on February 28, 2020

Hi Ganne,

Thank you for taking the time to share your review of Toluna. We are terribly sorry to hear about your experience.

Such technical issues may arise on digital platforms, but they can be solved quickly by refreshing the page or by clearing cache & cookies from your browser. We can confirm the website is working properly at the moment and you should be able to access it without problems at https://us.toluna.com/. We recommend using the latest version of Google Chrome or Mozilla Firefox as a browser for best results with Toluna and also making sure that you do not have any browser add-ons that could interfere with how websites are displayed.

We would also like to reassure you that we do not engage in such disparaging activities, like not paying our Influencers for complete survey participations. The situation you describe could be a re-directing issue from the client's survey; however, if you did reach the end of the survey, you are registered as a complete respondent on our client's database. As soon as the survey is closed, the client analyzes the data and sends us the list of qualified respondents so that we may adjust our records and reward all the members entitled to receive the incentive.

If you encounter any similar situations in the future, please do not hesitate to get in touch with us at https://us.toluna.com/contactus as we are always more than happy to help! When contacting our customer service, please make sure to send as many details as possible (for example the survey number and a screenshot of the issue).

We really appreciate your loyal membership and your feedback!

Best wishes,
Toluna Team
No Longer Worth My Time

February 18, 2020 by June from United States

Toluna was one of the first panels I joined about 15 years ago. It was productive for a long time, but lately I have been qualifying for fewer and fewer surveys and they were deducting points I had earned so that I could never build up a good balance. Today I decided it was no longer worth my time to work on their surveys. I miss the way they used to be.

Toluna Influencers reply logo

Toluna Influencers responded to this review on February 19, 2020

Dear June,

Thank you so much for taking the time to share your review. We are terribly sorry and disappointed to hear that your experience on Toluna is no longer at the level we would have liked.

If you are being frequently disqualified from our surveys one of the main reasons could be that your profile surveys have not been updated in the last 6 months. Having all your profile surveys up to date is very important and contributes a lot in significantly increasing your chances to receive the right surveys for your profile, thus qualifying in more surveys.

The points expiration policy is part of our loyalty program and its sole purpose is to engage our influencers and encourage them to be constantly active, while earning more points and enjoying the multiple reward options we offer.
When points are about to expire, a notification will be visible in ‘Your Points’ section, giving you 28 days to decide how you should use these points. Please don't wait until the last moment to redeem your points.

We offer various reward options at different thresholds so that both very active members as well as the ones who are active less frequently can easily request a reward. The more active you are on Toluna.com the higher the chances to accumulate more points and earn rewards faster.

We always try to bring forth new and exciting opportunities for our influencers. Besides surveys, there are several more opportunities that allow you to earn more points: voting on sponsored polls, playing games, creating quality content or participating in contests launched by the TolunaTeam official account.

Our support team is always at your disposal whenever you have any inquiries or feedback to share. Simply submit a ticket at https://us.toluna.com/contactus and our colleagues will always be happy to assist you.

Thanks again for your feedback! We truly hope you'll give us another chance to deliver a service to the level you expect!

Best wishes,
Toluna Team
cancelled

February 14, 2020 by richard from United Kingdom

Built up a good account balance over the space of 6 months, then suddenly my account was cancelled saying i had breached the guidelines, but they could or would not tell me how i had.....Avoid

Toluna Influencers reply logo

Toluna Influencers responded to this review on February 17, 2020

Hi Richard,

Thank you for sharing your feedback.

We are very sorry to hear about the experience you've had and we sincerely apologize that you have still not yet been provided an explanation.

Would you mind sharing your username with me, as I would like to look into it personally? You can also choose to send me an email at https://uk.toluna.com/contactus with the following as subject: 'Survey Police review - follow-up'.

Awaiting your response,
Katy
Good site

February 13, 2020 by Rebecca from United States

It's a good site to do surveys, I just don't qualify for many.

Toluna Influencers reply logo

Toluna Influencers responded to this review on February 14, 2020

Hi Rebecca,

Thank you so much for sharing your thoughts on Toluna! We are happy to hear you enjoy our research studies!

To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date.

We encourage you to check out all the features available on our site - you can create quality content or participate in games and contests, to earn bonus points while having fun at the same time! You can also go through the Toluna magazine at http://e-mag.toluna.com/bookcase/ukbj to find interesting news, fun facts and updates from the community.

If you have any questions or you need assistance with anything please do not hesitate to get in touch with our Support Team directly by submitting a ticket at https://us.toluna.com/contactus and we would be very happy to assist you.

Best wishes,
Toluna Team
Toluna-yeehaw!

February 12, 2020 by Melanie from United States

I only started doing Toluna surveys 2 months ago and I’m very near payout already! I love this survey site!

Toluna Influencers reply logo

Toluna Influencers responded to this review on February 13, 2020

Hi Melanie,

Thank you for your wonderful review, it made our day! We are thrilled to hear about your experience and that you enjoy being a Toluna Influencer!

Whenever you have questions or feedback you'd like to share, please feel free to contact us at https://us.toluna.com/contactus and our Support Teams will be more than happy to assist you!

Have a most amazing day,
Toluna Team