Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (590)

5 Star Reviews (101) 17.1
17.1
4 Star Reviews (71) 12.0
12.0
3 Star Reviews (46) 7.8
7.8
2 Star Reviews (67) 11.4
11.4
1 Star Reviews (305) 51.7
51.7

Sort Reviews By: Date | Highest rating | Lowest rating

Disappointed, no warning about points expiration

January 29, 2020 by Irina from Canada

23.06.2016
I rarely qualify for surveys, but they pay 200 points if you are not qualified. At least something is better than nothing. Usually they pay 1000-2500 if you are qualified. The only thing I really dislike here - it takes too long to receive you rewards (about 4 weeks), I don't understand why it takes that long to get your money to your paypal account.
28.01.2020
This is an update for Toluna website.
My points have been expired without any warnings. I was told that banner should appear with points expiration details 28 days prior to expiration. I was thinking to complete couple more surveys before redemption and literally checked my account every single day to not miss the banner. There was no banner! (Toluna has to check that I see a lot of people do not see this banner in their accounts) Also, I redeemed my points less than 1 year ago, so points earned that time should have been redeemed already. Looks like points that were earned less than 1 year ago got expired somehow. There is no way to check in the account which points exactly have been redeemed or are going to expiry. Banner with warning that they are talking about never appears. I have no idea when points are going to expiry as I do not know what points exactly were redeemed toward the last redemption order. I think this mess started 1 -1.5 year ago, as I didn't have any problems before that. I have to change my rating unfortunately.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 31, 2020

Hi Irina,

Thank you for taking the time to share your review. We are very sorry to hear your experience on Toluna.com is no longer at the level we would have liked.

The points expiration policy is part of our loyalty program used to engage our influencers and encourage them to stay active, while earning more points that they can use to redeem multiple reward options we offer.

If not spent, points expire after 12 months from the date they are earned and, always on the 28th of the expiring month. For example, if you earned Points on 15 Of January 2019, they will be removed from your account on 28 January 2020 if they are not converted.
Indeed, to make sure you can use your points in time, we inform you of how many points are about to expire via a notification in ‘Your Points’ section. The notification appears on a black band to catch your attention and is displayed from the beginning of the month until the 28th, allowing you 27 days to decide what to do with the amount of points mentioned.

We have many reward options available at different thresholds so that both very active members as well as the ones who are casually active can easily request a reward. Please do not wait until the last moment to redeem your points.

If you have any questions or need more information, please don’t hesitate to reach us at https://ca.toluna.com/contactus and our support team will be more than happy to assist you.

Best wishes,
Toluna Team
Waste of Time and effort

January 28, 2020 by Timmy from Singapore

I have been a Toluna Influencer for 1 year. I have completed many surveys and redeemed vouchers in the past. I always gave my most truthful feedback when I did the survey.

Cons of signing up with toluna:
1) Take too long to filter users that does not meet clients' profile. You may spent at least 5-10 minutes to do the surveys before being filtered out. They only give you a lottery ticket where the chances of winning is slim.

2) You can complete 20-40% of the surveys and they will direct you to a page to inform you the surveys have been filled up.

3) Recently, Toluna sent emails to users to inform them that their accounts have been suspended as they deemed it as suspicious.

Most users spent time and effort to complete each survey which may take 30 minutes to complete. We gave our most honest feedback and toluna accused us of giving lousy/false feedback without providing any reasons.

I wrote in to clarify which surveys Toluna felt was not satisfactory. However, they did not reply.

It is unfair to permanently banned users without giving them a good explanation. In my opinion, Toluna should allow users to redeem their outstanding rewards before banning them.

I urge other users to think twice before signing up as you can be denied to redeem rewards as you can be banned out of the blue.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 31, 2020

Hello Timmy,

Thank you for taking the time to share your detailed review with us and the community, it is much appreciated!

Our influencers’ satisfaction is a top priority for us and we are committed to providing them with the best and most rewarding experience on our global community. At the same time, we are also dedicated to providing high quality data to our clients, as they rely on consumers’ truthful feedback to make important business decisions. To ensure this high level of quality (and in agreement with our terms and conditions) we conduct ongoing quality checks of our members across the globe that have been flagged as having the potential to jeopardize the quality, legitimacy and the security of our panel.

As you mention you have not been contacted back regarding your inquiry, I would like to personally investigate and follow-up on your case so that I can provide an explanation as soon as possible. Would you mind sharing your username with me, so I check where the delay is coming from and why this was not sorted earlier?
You can also choose to send me an email at https://sg.toluna.com/contactus with the following as subject: 'Survey Police review - follow-up'

Awaiting your response,
Katy
Toluna was good now it's bad

January 14, 2020 by James from United States

Before it was very easy to get rewards in this panel, but from one moment to another, they removed the Quicksurveys surveys, which pay 1200, 1400 and 1600, and their duration did not exceed 12 minutes, when doing this they left the Partner surveys and these surveys I enter at all hours of the day and they tell me that they are full the quota and does not let me conduct surveys.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 16, 2020

Hi James,

Thank you for taking the time to share your feedback. We are very sad to hear you haven’t been enjoying your experience on Toluna recently as much as we would have liked you to.

Here at Toluna we are constantly trying various initiatives which aim to offer an enhanced experience to our influencers. One of the initiatives we are testing now, among others, is to offer our influencers more surveys opportunities that offer a higher volume of points for their participation.

To increase your chances to qualify, we recommend you always keep your profile surveys updated every six months. Your Profile Surveys can be accessed directly from the "Survey Center" or via the Surveys menu in the header: Surveys > Profile Surveys. Also, for each completed/updated personal profile survey, you are awarded 100 points. This allows us to better match survey opportunities to your profile and increases the likelihood of completing them.

If you have questions about specific surveys or need more information, please reach us at https://us.toluna.com/contactus and our support team will be more than happy to assist you.

Best wishes,
Toluna Team
low pay

January 10, 2020 by Curtis from United States

Pays such a little amount for each survey, same as a lot of other sites.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 14, 2020

Hi Curtis,

Thank you so much for taking the time to share your thoughts with us and the community!

Here on Toluna, we offer many survey opportunities every day! Survey incentives are set based on theme, complexity of the study, length of interview, etc and they can vary between 15 and 15.000 points usually, sometimes even higher.

To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date. By doing this you will also earn 100 points for each profile completed.

The more active you are on Toluna.com, the more points you will earn, so don’t hesitate to check out the daily available opportunities on Toluna.com, we have plenty!

For example, a quick and easy way to earn bonus points is also through our sponsored polls that you can find under the Community section - https://us.toluna.com/Recommended! Did you know that in addition to participating in surveys and polls, you can earn points on Toluna by playing games, creating quality content or participating in contests launched by Toluna Team? Check out all the available options on Toluna.com and make sure to follow our official account - TolunaTeam!

We also have a Toluna magazine, where you can find interesting news, fun facts and updates from the community - you can check it out at http://e-mag.toluna.com/bookcase/ukbj!

Whenever you have a question or you need assistance with anything, please do not hesitate to reach out to our Support Team directly by submitting a ticket at https://us.toluna.com/contactus and our team will be very happy to assist you.

We look forward to seeing you on Toluna.com!

Best wishes,
Toluna Team
No Surveys

January 7, 2020 by Gershom from South Africa

They seem to ran out of surveys. They should at least show total list of the surveys per day available and done.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 8, 2020

Hello Gershom,

Thank you for leaving this review. We are sorry to hear that your experience with Toluna has been underwhelming.

We want to let you know that the number of available surveys may vary from day to day, depending on our clients' needs. Hence, there may be days with many opportunities to provide your feedback, but also days with fewer available surveys.

There are multiple ways to access the available surveys:
- directly from your Toluna.com account by hovering the mouse over “Surveys” menu in the header and then clicking on Survey Center or by clicking the “Start Survey” button right next to your profile;
- from the Sponsored Content area where you can vote on sponsored polls or start a survey;
- notifications in the top right of the page also indicate when new surveys you can qualify for are available;
- from the survey invitations you receive via e-mail.

If you feel our response does not apply to you, I would like to follow up on this personally and provide an explanation as soon as possible. Would you mind sharing your username with me or send me an email at https://za.toluna.com/contactus with the following as subject: SurveyPolice review - follow-up?

Best wishes,
Katy